"Good quality shoes but the I needed a…"

Good quality shoes but the I needed a size 10 instead of a size 9. I feel the sizes are small as I've never been a size 10! . One for the charity bin

"No exchange just refund"

Although I cannot fault the quality of the items I have purchased (2 pr trainers and bloomington jacket) I am not happy with their policies. The jacket I purchased was a large and at a real bargain price £30. On opening and trying the jacket on it was really tight. I therefore asked for an exchange to the XL. I was then told that this is not possible because of their promotion policy and I can only have a refund. Even though I stated my disappointment I couldn't obtain an exchange. Shame as I really liked the product.

"Shipping is to long still not arrived…"

Shipping is too long still not arrived and no tracking details, despite it saying you'd get some, at least with tracking I'd know it was still crawling along to the UK. Ordered evening of Saturday 30th March and it's Friday 12th April now, even for economy shipping that is ridiculous.

Reference the reply below why should I have to request a tracking number? It should be sent automatically, that way at least I'd know what is going on. Oh and by the way assuming the order was processed on the Monday it's already 10 working days

Post script... Be sure you use PayPal it's the only way you'll get your money back. I'm very suspicious about this company TBH but maybe I was just unlucky

Postscript

I tried another order and it all went fine, so I've increased the score to 3 stars now.

"great trainers and a fast refund will…"

great trainers and a fast refund will use again

"Good site top products"

Good site top products

"Like all but the size is not correct"

Like all but the size is not correct, I order M and usually M is perfect for me and this is like a S

"Exceeded expectations."

Swift and accurate (international)delivery of genuinely good quality products - very happy.

"Very happy with the quality and price…"

Very happy with the quality and price of the products. My only issue is the lack of communication regarding dispatch and delivery. Could be a lot clearer compared with most other companies.

"Awful service dubious policy!"

To of bought the wrong size and already of sent the item back with the correct exchange information and labels to receive an email saying that Sparco will only refund me and not infact exchange as previously told I would be able to is absolutely poor. Where before purchase did it state any supposed policy that you can not exchange a sale item at all as I have searched and can find no such notice Not only that the item I bought has now come off promotion and now 3 times the value at 90 plus pounds and I would have to pay this to get the item I wanted as a present. Disgusted and disappointed in what I believe mistakenly to be a good brand to buy from.

"Great offer"

Great offer, fantastic product, prompt delivery! Thank you very much!