Walplus
Customer
"I absolutely love these tiles"
I absolutely love these tiles. Everyone who has seen them has commented on them.so easy to put on and instant improvement. Can barely tell they are stickers. Thank you
PAULINE WINCH
"I ordered my tile transfers which was…"
I ordered my tile transfers which was easy to do then waited, the time past so i phoned back up and spoke to someone, they couldn't find my order so they apologised and said my order would be sent out the next day, 2 days after that i received an email saying my order was going to be sent out and i would receive it in 3 to 5 days its well past that and i am still waiting.
Lucienne Agius
"Give an old lady a break!"
My elderly mother received a cuckoo clock from her elderly priest brother last August for her birthday.
The cuckoo chime stopped working and Walplus will not exchange it under warranty because I can only provide the name of my uncle, and the name and address that it was shipped to in Scotland, before it was shipped to Australia.
Elderly people are not good with records, and don't want to be a bother, I can't provide any more information to Walplus but did offer to show a photo for proof of purchase. Maybe improve your own record keeping Walplus.
Anisss
"Quick delivery"
Quick delivery, nice product. Easy to cut and use.
Customer
"Stick on tiles"
Fantastic product, second time I have ordered. I had a query and customer service were excellent.
Customer
"Great clock and speedy delivery"
Great clock and speedy delivery. Happy and smile every time the cuckoo “sings”.
Diane Simpson
"Poor customer service"
I ordered and paid on 5th May, today I am still awaiting delivery of my tiles. I phoned last week about my order and was asked , had it still not been delivered, I was then told my package would be delivered either late last week or early this week due to reduced staff working. This I accepted, but surely this should have been a note on the website when ordering, as it claims to use first class postage, when clearly this not the case. A disgruntled customer.
Jana Pokorney
"Great Experience with Cuckoo Clock"
One of the best customer service experiences I've ever had. Purchased a clock 2 years ago under warranty but was able to upgrade replacement for nominal fee and I was thrilled. Thanks so much!
Customer
"White Metro Tiles are NOT White"
The ‘white metro tiles with grey grout’ tile sticker are definitely not white. They are a light grey. We bought them to put behind our white worktop and the difference was very obvious. The tiles are lovely and have done the job but definitely not the colour that we thought we had ordered.
Jen M
"Love the 'tiles'"
Love the 'tiles'. It was exactly what I needed to make my kitchen feel more finished and beautiful. They were easy to put up and pretty easy to remove (I ordered a different pack to try the colors but it was not quite right). I do wish samples were available but the images online were pretty true to actual color.
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