"Excellent Service!"

I was recommended Michael by one of my friends who used his services for a new build. I am pleased to say I used his services on 23/02/2021. Michael arrived on time and sent me the snagging report straight away after he completed the survey. He picked up 115 snags, which I will be showing to the developer. I highly recommend using MDR Home Inspections.

"Superb service from start to finish!!!"

Superb service from start to finish!!!
The online booking system is easy and the report was in my possession before Michael even left my home!
Having travelled half the country Michael arrived on time almost to the minute!!! He spent several hours preparing his report and my goodness I'm so glad I chose his professional services. I highly recommend his sevice and truly believe this is fantastic value for money. Highly recommend MDR for your new build snagging report.

"More than worth the money"

This was money very well spent. From first contact to receiving the report Michael was professional, patient and courteous. He spent the whole day going through the house and bringing things to our attention.
The report was received the next day which was very clear and concise. As a result the builder was at my door the following day looking to start on the list!!
I am not sure that would have been the case if it hadn’t been for Michael.
This was a first class quality service from Michael from start to finish. I would have no hesitation in recommending to anyone.

"Missed a serious snag and now unresponsive. DO NOT USE."

Really disappointed that the snag done for us in January didnt pick up that the incorrect lintels had been used in our new build. 7 months later we have picked this up ourselves and massive structural works need to be done.
What has really disappointed me is that I have emailed twice and no response. I then called to be told there are issues with email but that I would get a response asap. And I have heard nothing since.
I will be seeking a refund on the costs for my inspection as I am surprised this was such a huge miss.
0/5 for responsiveness.

"Great company!!!"

Great company!!!! Highly recommend

"A very happy first time buyer"

First time buyers and we couldn’t have done it without Michaels help and guidance. Michael was quite flexible given the current situation that we are in and made himself available on short notice. He guided us through on how to negotiate with developers to try and get him in before completion and also went in at the time and date promised which showed professionalism and good business practice. The report turn around time was less than 24 hours which was fantastic as it gives developers more time to fix all the snags identified by Michael before we move in. The report we received was clear and concise with snags/ location and steps that were required to rectify the issues. We also found Michael quite personable and efficient he responded immediately to any queries raised and gave us his expert opinion all the way throughout. We can’t recommend Michael enough and wont hesitate one bit in utilising his services again in the future.

"slightly unprofessional"

Nice guy good job. I have one qualm with you Michael. You sounded quite unprofessional when you tried to negotiate time and date at the last minute when I was already on a tight schedule. That made me nervous and I had to pay the deposit with another company just in case and I lost it.

"Michael has saved us a fortune"

Can't reccomend Michael highly enough.

My wife and I weren't going to get a snagging specialist in as we thought we could just do it ourselves by using a guide I'd found online.

We changed our mind when we spoke to our neighbour who told us that they had had to have part of their house rebuilt by the new build company as it had been put on wonky!

Having never bought a new home before I didn't really know what was acceptable and what wasn't. Michael soon let us know that none of the issues at our house were acceptable and that we should get on to them to sort it out ASAP.

Armed with Michael's report that showed 161 snags(!), we went back to the new build company and forced them to fix the problems.

They've had to pay for us to move out for a fortnight as the plastering was so terrible. Wouldn't have had the confidence to do that without Michael's help.

On top of that he's been happy to reply to emails I've had with questions about the manner in which the new build company have tried to handle our snags.

Don't think about it, just get him in.

"Worth every penny"

Michael was flexible when our completion date was delayed and then came down on a Sunday as he had another appointment on the weekday, which shows his dedication to his job. He's very professional and has great attention to detail and spent almost 5 hours going over our 4 bed townhouse. Definitely recommended, not only to save yourself some time but also to ensure you get someone who knows what they're doing.

"Absolutely excellent"

Absolutely excellent. Michael delivers the highest standard of professionalism and customer service, most importantly someone you can trust. Michael went out of his way to accommodate our ever changing schedule and was committed to delivering our survey at the best time for us, despite it meaning him travelling quite literally across the country. Michael’s eye for detail is impressive. Spotted things that we never would have until some months down the line. His experience and training means he knows how things could and should be, providing confidence that when the survey is complete the house will have had a thorough inspection.

Can’t recommend MDR enough. Thank you.