sendoptics

Health & Medical
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120 reviews
Overall Rating
Customer Reviews about

sendoptics

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Hannah T

5.00/5.00

"Fast easy reliable service"

Fast easy reliable service. would definitely recommend them.

10/07/2017

Michael

5.00/5.00

"Legitimate and Honest Company"

This company is legitimate and very professional. Even though there was a delay on shipment, Simon was very kind and honest and kept me updated through emails. Very happy with my sunglasses.

18/06/2017

Price

1.00/5.00

"worst experience ever never again …"

worst experience ever never again website issues

02/05/2017

Price

5.00/5.00

"Delivered really fast and exactly what …"

Delivered really fast and exactly what I wanted, would definitely use them again! thank you :)

12/04/2017

Ivar Stefan Nilsson

5.00/5.00

"Superfast delivery."

Superfast delivery.

11/04/2017

Poor Customer Service

1.00/5.00

"My order has not yet been shipped in …"

My order has not yet been shipped in over a week. When I contacted them, no one got back to me regarding my order or my concerns, I just received a generic message stating that they will get back to me tomorrow, which to me relates just poor customer service. And, obviously, nobody did get back to me the next day, so I sent them another e-mail and am still waiting for them to ship the item or at least let me know, when the item will be shipped. Overall, lack of customer service once you have already paid for your item and the shipping of it...

11/04/2017

George P

5.00/5.00

"A very professional all-round service!"

I had been looking for a particular pair of glasses and stumbled across Judge Opticians (Send Optics) on the internet. Driven in part by their competitive prices and decent website, I bought a pair online and took delivery of them very quickly and efficiently a couple of days later. The glasses were brilliant but unfortunately didn't really suit me so I decided to pay them a visit in the shop that weekend. I was met and helped by a very helpful gentleman, Simon, who was very knowledgable and helped me choose an alternative pair. If you're looking for quality products, competitive prices with helpful and friendly staff to assist - look no further. I hope to be a customer again in future. Thanks!

19/08/2016

Jacqui Casey

5.00/5.00

"Very helpful"

I wanted a specific pair of top end sunglasses. I live in France and needed advice about the size and lens as I have issues with my eyes. Simon was very helpful and he put me on to Oliver who is the optometrist/optician.
Oliver was happy to talk to me for quite a time and gave me all the advice and reassurance I needed to make my order.
I wouldn't hesitate to recommend sendoptics to anyone as the advice and customer service was excellent.
Delivery was a prompt and a friendly note from Simon inside the parcel.

14/08/2016

Mr. Rowe

5.00/5.00

"Happy discount"

A summer 20 per cent discount and quick delivery. Best price online or anywhere. Couldn't be more thrilled, so thank you! :)

02/08/2016

William

5.00/5.00

"First class"

Excellent communications from this company. Olivers people sunglasses ordered late Sunday night, delivered by 10 am Tuesday morning. Good value, free lens cleaning kit and a pleasant email from Simon thanking me for using their services. 5 stars for a company that values its customers.

01/08/2016
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