"works a treat"

when i put down grass seed on soil i always get cats digging holes and pooing (not in the hole they've dug) where i try to grow grass.

"received goods within 24hrs"

first class service

"Still waiting for a refund on a faulty product returned in May"

I have sent the faulty Sentinel 3 way cat repeller/deterent ( £149.99) back to the company in the post in May 2013. After speaking to the owner on the telephone, was told I would receive a refund on this, I have not received any refund or any notification.

"Dire service"

Without doubt the worst service I have experienced from an on-line business for at least a decade. Bill simply never responds to anything,
I have sent him several e-mails asking for a small refund (only £9.99) which I paid for next day service by carrier (the product took a week to arrive.....by standard Royal Mail ) but have not received a single acknowledgment .
I have found it also impossible to get through to anyone on the phone.
The piece of kit I bought at £149.99 (Sentinel ultrasonic bird/cat/everything else scarer) is not very good, but I have resigned myself to accepting that any chances of getting a refund are zilch. It emits a sound but is ignored by the pigeons.
Dreadful customer care ! I have downgraded to 1 star since my earlier posting.....

"Fast and efficient"

Fast and efficient service from this small business. Would use again.

"Got rid of that damn cat"

Bought an ultrasonic cat repeller (stv610). Put it in the garden. Cat mess gone. Job done.

"Shipping to Ireland took a while"

My order took a while to arrive because cans of spray cannot be sent by airmail. But when they got here they did the job.

"Excellent service, but the Falcon didn't work for me."

The falcon I purchased recently would make a good paper wieght when full of soil, but is not very good at stopping the starlings I have roosting at the side of the house. I sat it on the garage roof overlooking the roosting site some 30 feet away and they swooped in as normal. I chased them all away with a brush and moved the falcon onto the wall right above the roosting area, and they circled twice and came straight back in, and have done every night since.

Bill kindly offered a refund, but I declined. Excellent service, but the Falcon didn't work for me.

"Slight delay in dispatch"

A couple of days delay in getting the items, but nothing to complain about.

"No problems"

Goods ordered and received in good time.