"Simple Solution"

Very convenient service and the delivery arrived early!

"Everything promised was delivered as…"

Everything promised was delivered as advertised. No issues at all. Provided an unsolicited upgrade to the service with no change in price.

"Ship sticks is the Bedt!! service team is always…"

Your customer service team is always the best. They help me find the best pricing and help me with the shipping label as at times it’s a bit challenging regarding either drop off or pick up. Also, my clubs are always delivered on time.

"Clubs were picked up promptly and…"

Clubs were picked up promptly and safely delivered as promised.

"I have used them many times …"

I have used them many times and they always pick up and drop on time. Never have had any issues.

"Easy to work with on the phone"

Easy to work with on the phone. On line arrangements more difficult to deal with

"When I scheduled to ship clubs"

When I scheduled to ship clubs, you asked if I’d ship in a bag cover or box. In the past I always used my club cover. This time I chose a box. When I dropped clubs off at Fed Ex, it surprised me that I had to pay an additional 30.00 for the box. Your information was not clear.

"I am a first-time user"

I am a first-time user and was under the impression that ShipSticks picked up AND PACKED, then delivered. I felt this was going to be worth it since I was out of town and my clubs were at my golf shop. When I realized ShipSticks didn't pack, I had to scramble to get a friend to help. I forwarded the printing labels and he took the clubs to FedEx, where they packed the clubs and shipped them. In the future, I would just go to FedEx, have them pack, label and ship for less than ShipSticks. Without ShipSticks packing, it's not worth the trouble. When I pay for service, I want a COMPLETE service. I will say, when I called the support service, they were quick to respond, but, of course, they couldn't really help since I was asking for a service that didn't exist.

"The process was super easy!"

The process was super easy!

"Customer service excellent as I did not…"

Customer service excellent as I did not have a straight forward shipment (Calif to France). All sorted and clubs arrived ahead of schedule