"Cash Money makes it easy to borrow &…"

Cash Money makes it easy to borrow & reborrow by being able to do everything needed on line
Keep Up the good work

"Great experience so far"

Great experience so far, would recommend this company

"Good online service"

Good online service

"I think it's harsh that we pay 150%…"

I think it's harsh that we pay 150% back in interest every two weeks. Making it very hard to pay back.

"Such a great company"

Such a great company, always helpful and kind!! Easy oroi

"Mostly good experience with this company"

Mostly good experience with this company

"IT IS GREATE"

IT IS GREATE

"Poorest experience from a 3rd party lender. "

I always had an excellent impression of Cash Money. However, after my last interaction with them, to me, Cash Money is now done.

I have been a loyal customer of Cash Money for the past few years. I have never missed a payment. I have always, always, always paid everything on time because of the good service as of today I always had.

Yesterday, I paid my loan in full and wanted to re-loan, just as I had always done. I had never had any problems. However, I was declined. I went to the nearest branch, but their system was down. I called Customer Service, and they couldn’t explain why I was declined. However, they sent me a link to verify my income and guaranteed that my next application would be approved, as there was no reason for it to be denied.

The next day, I applied again and was declined again. I called Customer Service, and the person who answered— a woman—was so rude and so poorly trained that all she knew what to say was, “I’m sorry, I don’t know,” “I’m sorry, I don’t know,” “Go to a branch,” “I’m sorry, I don’t know.” She had no idea what she was doing.

Nowadays, financial institutions, whether third-party loan providers or banks, are highly competitive. There are thousands of alternatives like Money Mart, Pay 2 today, iCash, etc., where people can go when needed. I had been a loyal customer because I had always had a good experience.

There are many other options where I have never had any issues either. It is truly sad that they treat loyal customers this way. I understand that some customers might have problems, but for a customer who has been 100% loyal and frequent to be treated like this?

Good luck, Cash Money.

"Excellent customer service"

Excellent customer service

"easy to use didnt have to leave my house"

easy to use didnt have to leave my house