"A big SCAMMERS ever"

Your are a big scammers ever, I just waste my time and I lost all my money, everyone just DON'T trust this people.

"WARNING! Read the reviews!!"

Oh wow! I read through all the reviews and thank you for warning us about this site. I almost booked a flight with them today. I tried to contact them several times to check my itinerary and all calls went through the voice machine. I was suspicious about this site as they offered almost 50% discount compared to the official airline. Judging by how they reply to their customer's reviews UNPROFESSIONALLY, it doesn't look like they are a well-established travel provider. The address they used was also a residential address which is another big red flag.

"This is the biggest scam ever!"

This is the biggest scam ever!! I tried to book a ticket of $4300. It asked for credit card details which I completed using my sister's card (with permission) and then was asked some verification info which I did not have and needed to get from her. I did not complete the purchase and closed the app. I got a message from them to say I need to call Tripomate, but as I work offshore I couldn't. They said the booking would be cancelled even tho I did not receive a booking confirmation email or even a ticket, and would be charged a cancelation fee.
This is a scam and they do not issue receipts or tickets.
I have handed the matter over to NZ police fraud and they are dealing with it now.

This is what they deducted from me. No receipt or answer when asking for it.

I will cancel the previous transaction and release the funds.
Cancelation fee of $250
Taxes on booking : $348
Refund charges : $50
Expedited Payment processing :$50 ( so funds are available within 24 hours to you )
Total of $698 will be deducted and funds shall be released.

Regards

—
Jason
TRIPOMATE Support

"Hidden service fees which are charged even when they can't fulfil the booking"

Do not deal with them, they won't do their job and book tickets instead they will just fraudulently charge you a "service fee". They did absolutely nothing and charged me $35 USD - complete scam!

I tried three different times to book with Tripomate and every time I tried they couldn't deliver the tickets that were offered on Skyscanner. On my third attempt they hit me with a $35USD service fee - which is only mentioned once you make the transaction.

I have since got in touch with Skyscanner and hope to resolve the issue there as any contact I have had from Tripomate they are refusing to return the service fee. I am amazed a company this dishonest is allowed to operate, they are stealing money and not providing any service.

"This is a 100% scam!I will contact NZ…"

This is a 100% scam!I will contact NZ Police!!
Order number 8360. I booked a ticket for this Friday on Monday, but it is already Wednesday and I have not received the e-tickets!

"I didn't even want to give them one…"

I didn't even want to give them one star. They are an absolute scam! Too bad I didn't realize it until I hit pay. I have gotten most of my money back but I want it all. I have contacted NZ Police, UA and multiple other government agencies to help remove this vile company. If you are in New Zealand and they've scammed you start making reports with everyone let's get the shutdown and locked up!

"Tripomate is a fraud company my ticket…"

Tripomate is a fraud company my ticket is canceled by tripomate and they refund is reflect 8-12 week but refund is not received.And do received my call any customer agent.this is a fraud lair cheater company.

"Fraud & don't trust at all"

Thieves (it is just a website / no real offices, no correct phone numbers , virtual address , nothing real it is just a scam) they stole my money. I booked a ticket for 2 adults on December 2019 (1064 $), i didn't receive my e-ticket on my email even after 24 hours, i just received a payment confirmation email.
I contacted them regarding refund and cancellation , they replied that within 45 days the amount is returned and after reaching 45 days, we didn't receive any cent as a refund till now - they are cheaters and they will not give you a ticket and nothing, liars and fraud company.
Do not book any ticket through them you will be scammed.

"flight confirmation without itenerary"

book a flight and recieve a message for payment confirmation without itenerary.phone them up and ask when can we recieve the itenerary.told us it should be sent after 30mins.no itenerary recieve that night.next morning receive an email that the booking was cancelled due to circumstances of corana virus.ask the airlines if that was true and answered that the flight still going.

"The site for the monument They took the…"

The site for the monument They took the money and did not give me the ticket and during the contact with them they reply that within 45 days the amount is returned and after reaching 45 days they reply that the transaction exceeded 45 days and you did not continue to do so they could not answer - the important thing is forfeiture and swindlers and cheaters and they will not give you a ticket and nothing liar and fraud