"Straightforward process and tidy"

Straightforward process getting the quote and the surveyor was excellent with explaining options objectively. A little wait for the install but to be expected these days. The guys on the day were very efficient and tidy, roof installed in half a day and the area left neat. Roof's been up almost a month and still v happy with it.

"Excellent product and people - just one hiccup"

The product is really excellent and the people too. We just had a damaged control handle when the awning was installed which took many weeks and a lot of phone calls to get sorted. If it wasn't for this then it would have been a well-deserved 5 stars.

"Professional service throughout"

From start to finish Samson Awnings have provided a professional and friendly service, culminating in the installation of the awning which took place yesterday. The installers were excellent and I would have no hesitation in recommending Samson Awnings to anyone looking for a quality product/service.

"Professional and efficient"

Really good comms during the specification stage. Everyone was a pleasure to deal with. Fitters did a great job and we are happy with the fit and finish of the glass canopy. Cat happy too.

"The installation went very well"

The installation went very well, the team were professional.
Just looking forward to next summer!

"Good experience throughout"

Had a useful visit to the showroom in Wellingborough, helpful staff explained/demonstrated the options.
Installation team arrived on time, were efficient and friendly, explained the operation of the awning, and left the place tidy.

"Decision time dilemma"

Buying an quality awning can be a difficult decision and requires good customer sales support.
I have to say Emma at Samsom Awnings was very helpful providing product information & options followed by prompt quotes.

"Fantastic product and result."

This was a great company to work with. They where so flexible and the people on the day went above and beyond to get it installed on our balcony. Absolutely love the end result. Worth the money and the wait.

"First class service,first class product."

Car port. First class service,first class product.

"Pleasant buying and installation experience of a good product."

Good sales process. The man who came (unlike a competitor) listened and addressed what we wanted. No hard sell tactics. And it was cheaper. Installation date was reached by negotiation and brought forward from the original date. On the day they arrived on time. Unfortunately the long (6m) awning was delayed a couple of hours, but they prepared as much as they could so the team (4 of them!) quickly got the job done once it arrived. A pleasant and respectful team.
The awning itself works well though it has a rather washed-out faded appearance. I can only imagine the publicity photos are colour enhanced.