"Very helpful."

Very helpful.. Quick to respond.. Polite.. Easy to talk and understand.

"Making to so much easier for me to…Done right"

Making to so much easier for me to manage 👏🏻👏🏻👏🏻

"Feedback request"

Some staff are slow at completing time sensitive work, they are rude and disrespectful. They dont answer critical phone calls, voicemails for staff phones is not set up fully so when you get their voicemail its sounds like they not bothered by it not being set up and like to sound unprofessional.
My so called 'go to person' keeps changing with no communication to me that it has changed and I need to call a different number to get in contact with the correct person.
When I do talk to the first 'go to person' they say sorry I'm not doing that anymore I will send message to the other person who is doing it but will not tell me who the other one is.
They also have not requested my consent for the random new people to have access to my sensitive/private data.
They are very good at being dictators & controlling over the services and supports they will allow or not allow you to use.

"Pays invoices very quickly"

Pays invoices very quickly, good communication, easy to get hold of my plan manager.

"Easy to access helpful and friendly…"

Easy to access helpful and friendly with any enquires

"Always caring"

Always caring, happy and helpfully.. easy :)

"I love my plan manager !"

I love my plan manager Denise from Auscare Support - makes everything so easy.

"I am very happy with you"

I am very happy with you. Managing my NDIS with you has been very good.

"I am very happy with Auscare Support"

I am very happy with Auscare Support, the responses always timely and quick, information that is provided is useful and easy to understand. Also appreciate summary reports on the plan progress. Thank you

"Review"

I am very pleased with the service that was provided. I always get a very detailed statement.