V-move Removals + Storage

Vehicles & Transportation
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157 reviews
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Customer Reviews about

V-move Removals + Storage

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Guest

2.00/5.00

"Initially thought they were good then damage discovered"

Friendly staff with good communication and competitive pricing. Unfortunately damage was done to both the walls of the home we were moving out of, notable scratches to our fridge door and a deep gauge out of our dining table leg. Our palms were also damaged/ bent beyond repair and stalks needing to be removed.

16/02/2023

GT

5.00/5.00

"Exceptional Customer service attitude"

Exceptional Customer service attitude

15/02/2023

customer

2.00/5.00

"The guys refused to take off their…"

The guys refused to take off their shoes entering the carpet area. Can't believe if they would do that in rainy days too.

12/02/2023

Jim

4.00/5.00

"ProfessIonal, pricey, useful"

Professional operation, useful service, good communications. Recommend

08/02/2023

Chris

5.00/5.00

"Great movers!"

Friendly, efficient and helpful

07/02/2023

customer

5.00/5.00

"Nice and professional"

Nice and professional

31/01/2023

Ks Lee

5.00/5.00

"Great communication"

Great communication, punctuality and friendly services. Will definitely recommend to everybody and use them again.
Thank you V-move team.

23/01/2023

Harshan

5.00/5.00

"Professional, careful and efficient"

The three gentlemen who helped us with the move were excellent. On time, professional, hard working and efficient. They assessed the move quickly and did the work without complaints. Highly recommend.

18/01/2023

customer b

5.00/5.00

"Great honest guys"

Great honest guys
Highly recommend
high quality service

17/01/2023

Sherrie

1.00/5.00

"Terrible experience !!"

Terrible experience !!! The distance between the Vmove and my home is only 3 minutes drive, they still charge me $95 for call out fee. My new home just 1 minute away from the old one by walking, we only need them to help us with big furnitures , fridge and washing machine( less than 15 pieces), two hours job they spend exactly three hours ($180 per hour). Of course I am not happy to pay $635 at all, the two guys arrived my home at 11:10 am , around at 13:50 I called their boss . The total time is 2 hours and 40 minutes . I explained we are happy to pay three hours without call out fee or two and half hours with call out fee, but the guy whoever on the phone He was very rude and blamed me for not paying. I hung up the phone and gave them $635. This is not my first time moving home but it is the worst!!! Most expensive and inefficient !!!

10/01/2023
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