Wise FS

Money & Insurance
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176 reviews
Overall Rating
Customer Reviews about

Wise FS

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Jocelyne Landu

4.00/5.00

"I used Wise FS to remortgage my flat"

I used Wise FS to remortgage my flat.
Pros
- Mortgage adviser was very helpful. As soon as I made an enquiry, he was proactive in getting back to me. He explained the process very clearly, and presented me with different options within a week of talking.
- The admin team was great at following up with me and the solicitors. They checked on me throughout the process, ensuring that everything was going smoothly.
- The team is extremely professional and responsive, and the service provided is good value money.
- I also liked the digital move app; made it easy to upload information required and track progress of my case.
- I will definitely use this firm again and recommend their services. They make the process a lot less daunting and stressful and are just genuinely nice people to work with, which for me is always a requirement when I am looking for a service.

Cons
- Recommended solicitors are ok. They clearly know what they are doing but could be better with communication (actually picking up the phone to talk through documents sent as opposed to just emailing, especially when additional unexpected fees are to be charged).

In addition, I was told the solicitors would mostly handle all matters related to HTB... I ended up handling that myself. HTB was actually easy to deal with and very responsive but it's just time I could have spent doing something else.

05/08/2024

Enrico

5.00/5.00

"I recently had the pleasure of working…"

I recently had the pleasure of working with Mat from Wise Mortgage Company, and I can't recommend him highly enough. From our initial consultation to the final approval, Mat was exceptional.

His expertise and dedication were evident throughout the entire process.

Mat took the time to understand my financial situation and goals, offering personalized advice that was both insightful and practical.

He was always available to answer my questions, no matter how small, and his clear communication made the complex world of mortgages much easier to navigate.

What truly sets Mat apart is his commitment to his clients.

He worked tirelessly to secure the best possible rates and terms for me, ensuring that I felt confident and informed every step of the way.

His professionalism and friendly demeanour made what could have been a stressful experience genuinely pleasant.

Thanks to Mat and Wise Mortgage Company, I am now settled with my remortgage plan that suits my needs perfectly.

If you're looking for a broker who is knowledgeable, supportive, and truly invested in your success, Mat is your guy.

Five stars all the way!

21/07/2024

Lindsey

5.00/5.00

"Mortgage review "

Kit and Sophie have been great and so helpful with their advice, going above and beyond with their knowledge. They are both very personable and always willing to offer assistance where required. We feel safe in the knowledge that the right mortgage offer has been secured for us. This is the second time we have used Wise FS to find us a mortgage and we wouldn't hesitate to use them.again in the future

18/07/2024

Mia Roussos

5.00/5.00

"Both Amy and Sophie are fantastic"

Both Amy and Sophie are fantastic. The advice is clear and they ensure they follow up on everything ensuring the mortgage process is as quick and efficient at possible. They keep you informed on a regular basis and I would not hesitate to recommend them.

08/07/2024

Frances

5.00/5.00

"We will definitely be recommending Wise…"

We will definitely be recommending Wise FS and hope to use their services again in the future. Kit and Anna are both very professional and were brilliant in understanding our financial situation. They dealt with us in a caring, prompt and professional manner. Kit's positive attitude really helped to alleviate a lot of the stress for us, and he came up with viable solutions to our situation when 'others' had previously informed us that there were no solutions. Thank you.

26/06/2024

Jack Frost

5.00/5.00

"Perfect "

Dan and Sophie have been very engaging, professional and attentive. I could not of asked for more.
Great customer care, and support and knowledge. I thoroughly recommend them.

20/06/2024

Caroline Moore

5.00/5.00

"Excellent experience"

Excellent experience working with Kit and then Anna.
The team couldn’t have been more helpful and on hand to answer questions and reassure me at times!

I can’t recommend this company enough, I wouldn’t use anyone else.

Caroline

20/06/2024

Frederick S

5.00/5.00

"A superb service"

A superb service. From my initial phone call, Kit was at all times friendly, helpful and professional in giving the advice I needed to find my way through the remortgage process.

Anna was supportive and gave every assistance in guiding me through the documentation needed to facilitate my application.

Very satisfied and very highly recommended.

11/06/2024

David Toynbee

5.00/5.00

"Advice and support from Wise FS"

Kit provided us with very clear and helpful advice on remortgaging options, and Anna was very efficient in supporting us through the process. I would certainly recommend them.

03/06/2024

Mr Richard Ketteridge

5.00/5.00

"Fantastic experience with Wise"

We were so lucky to find Mat, Sophie and the Wise team whilst planning the next steps for our mortgage. Mat gave excellent advice, going out of his way to make sure we had weighed up all the options. Leaving no stone unturned, and despite the uncertain nature of the financial landscape in the country at the moment, Mat found great options which gave us the freedom to think about and choose the right package for us based on our plans and how we wanted the mortgage to work for us. Thanks Mat, Sophie and Anna. What a team!

28/05/2024
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