Taylor & Tails

Animals & Pets
badge Company profile claimed
72 reviews
Overall Rating
Customer Reviews about

Taylor & Tails

Write a review about www.taylorandtails.com
Show Reviews

James

5.00/5.00

"Fantastic dog beds - 2 very happy Great Danes."

Purchased a couple of the larger beds for my Great Danes. I had an immediate query that was quickly answered by Robert on the phone and followed up by Linda on email. The products are fantastic and sold by 2 lovely people. Very pleased to have done business with Taylor and Tails. Would recommend.

06/08/2022

Linda

5.00/5.00

"Beautiful bed for Maisie"

Beautiful bed for Maisie, our Miniature Schnauzer, and excellent, speedy service. Arrived within 2 days of ordering. The quality of the bed is amazing and goes really well with our leather armchair and duck egg blue rug.

06/08/2022

C Smith

5.00/5.00

"Excellent product and company"

I must confess to not having come across this company before. My loss as the whole experience and the bed itself, have been brilliant.
I ordered the bed late on a Sunday night and it arrived on the Tuesday afternoon. Amazon etc eat your hearts out!!
Taylor & Tails is a fabulous, independent, small company run by real people who care about providing ethically produced, environmentally-friendly high quality goods.
I'm very pleased with our "Judy" dog mattress, our Labrador is even more so! Excellent quality, well made and so much better than anything you'd buy on the high street. The fabrics used are all in very tasteful designs too.
I have no hesitation in recommending Taylor & Tails and will buy from them again [when we've chosen a new puppy and after he/she has progressed beyond the chewing stage!!]

03/08/2022

Sarah Hazell

5.00/5.00

"Outstanding service and product quality"

I really can’t say enough good things about Taylor & Tails, what a fantastic purchasing experience.

I recently ordered one of the Stubby Nest dog beds, very soon after my transaction was processed Linda contacted me to advise that unfortunately stock hadn’t been updated on the site and they were in fact out of stock in the small size that I wanted.

Being the wonderful independent business that they are she offered me 25% off my bed and an extra cushion cover as a sweetener until they could get a bed to me. Linda advised that they would try their best to get it to me as soon as possible but it could be up to two weeks.

I think it was the next day that Linda contacted me to advise that they had managed to source me a bed and it would be dispatched that same day, it arrived safely about a day later and wow wee what a stunning bed it is, so nice that I have removed the plastic protective wrapping yet as I want my Duke to get a groomers app first!!! The quality and look of the bed is truly beautiful. I am only sorry that I didn’t find out about this wonderful business before now!

My experience from start to finish was amazing, the service and communication outstanding and the reason why I love supporting small businesses. :-)

17/07/2022

Jackie

5.00/5.00

"Excellent all round"

Excellent product and first class service. Phone answered quickly by a helpful, intelligent, real live person.... with a sense of humour. Everthing they promised they delivered and within the stated timescale. I couldn't be happier with the transaction, first class from start to finish. Quality of bed is great and dogs love them.

11/07/2022

Mrs dawn Taylor

5.00/5.00

"Just received my dog beds and I am…"

Just received my dog beds and I am overwhelmed with the quality and design of the beds, the company has gone above and beyond with the service I have received and I will definitely be recommending them to anyone that will listen.

05/07/2022

Natasha Ritch

5.00/5.00

"Stubby Nest Dog Bed"

The quality of these beds is un-comparable. They are absolute luxury. The businesses core fundamentals of sustainability and eco-friendliness shine through in every aspect of the making and purchasing process. The communication from the Taylor and Tails team was also impeccable.
Cannot recommend highly enough!

26/06/2022

Lucy Turner

5.00/5.00

"Brilliant customer service"

Brilliant customer service, received a refund when the dog bed I wanted wasn’t in stock. They then kept one for me once it was back in and notified me. Really happy with the product now it’s arrived! Can see it’s well made

18/06/2022

Adam Fawsitt

5.00/5.00

"Excellent all round."

Excellent all round.

12/06/2022

Ross Harrison

5.00/5.00

"Top quality"

Top quality, my whippets love their new bed!

04/06/2022
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved