"Damaged item - terrible customer service "

Received the item damaged. They said it would be replaced on several occasions but I never received it after chasing. They also ignored my request for a refund. I had to raise the issue with my credit card company.

Their customer service is unprofessional and practically non existent. I even received responses from a personal gmail account (against GDPR)

"Cannot contact them at all."

Cannot contact them, no confirmation email. so far seems like a complete scam.

"Thanks guys... your service is realy great"

Just got the delivery of my door handles. very please to see the quality of the items. service was great. no hesitation to recommend them. cheers

"I am please with their service and quality of goods"

I found their site through internet and call the company for my letter plate. The guy on phone was very efficeint and had very good technical knowledge about the stuff. I just gave them the size of my existing letter plate and they found me exact replacement. I am very happy the way they resolve my problem.

"Excellent Service and Reasonable Price"

just wanna thanks guys.....
my client is happy to get the handles in time.

"Good quality product at the right price."

I needed to find some polished brass door handles to match existing. Designer Handle had a good range of polished brass handles that enabled a very good match. The quality seems very good (time will tell) at a very good price point. Delivery was fairly quick and the products well packaged.

"Excellent Service"

Designer Handles provided a great service. I was a bit worried when I couldn't get through on the phone, but Sara was excellent via email; very responsive and went the extra mile to make the service superb. Product was excellent and price was very competitive. Delivery was on time as promised. I can thoroughly recommend them.

"Excellent service and products"

Got the handles quickly and in perfect shape. I will not hesitate to place and order again.

"Good communication, good product!"

Good communication at every stage of the process, items despatched using royal mail special delivery and arrived promptly and well packaged. Wouldn't hesitate to use them again!

"They are just awesome .."

My order was delivered to me on time, the quality was great .... will buy again with these guys!!!!!!!!!