"These people are very unprofessional"

These people are very unprofessional. At first they pretend to be nice and then they become mean spirited and unprofessional.they could care less about people's things. Not recommended.they put constent late fees and liens on units. Go to another storage rental place.

"Access Self Storage w/out the access"

Avoid. It's Access Self Storage without the access, being as it is, severely restricted with it's access hours, under the guise of covid regulations (by making us all turn up at the same time??!). Also the lifts, gates only work half the time, there's no toilets to assist in maintaining hygiene and the entry and exit procedure via the office is hateful at best, dealing with disinterested staff.

Have had issues with payments (my side) which I have explained to staff and yet these guys still daily try my card and have now added a charge to my account despite the repeated conversations with their staff. I have now given notice and dread the horrors that now lie ahead, having read other reviews.

"Terrible experience from the very start…"

Terrible experience from the very start of our contract at the willow walk (London Bridge) Branch. The manager is hostile, Aggressive and rude. He changes rules at will. every single time you visit the store. he's in your face with new rules. He shows no integrity he sometimes lie to protect his new rules being imposed. Disgusting service. Totally unbelievable. Our numerous complaints to the head office has yielded no result. We had no option but to take our custom away.