"They were extremely helpful and happy…"

They were extremely helpful and happy to advise on the appropriate computer for my needs. They were very happy to answer all my questions and concerns and no question was too trivial. I feel confident that I can contact them with any problems I have regarding my computer.

"I needed to change my email address and…"

I needed to change my email address and didn't know where to begin. Essential Security explained the problem, advised, and did everything that needed to be done. I'm very pleased with the service.

"Essential Security service level."

Essential Security have always answered my questions (some reflecting my low technical knowledge level), promptly, courteously and very important, with my best interests in mind.
Whether on levels of security, upgrades or general questions.
I have never had cause to doubt their advice
I have felt valued and respected as a client. You cannot ask for more.

"I tried to resolve a problem for nearly…"

I tried to resolve a problem for nearly a year - emails going into Junk! - and then I discovered Essential Security. It took them about five minutes!
Don't hesitate - it's well worth getting in touch.

"Excellent service thanks"

Excellent service thanks! Confidence inspiring, and willing to visit to liaise with other work people at my home.
Good followup and helpful labelling of all components!

"I have been using Essential Security…"

I have been using Essential Security for my computer problems for several years now. They have always been extremely helpful, spending as much time as it takes and have always been successful in resolving my, what are at times very difficult, problems.
Obviously I am invoiced for their time but it is always very reasonable.

"Knowledgeable people"

Knowledgeable people, quick response, reasonable cost. I've used them a few times and would certainly recommend them.

"Very professional"

Very professional, helpful, friendly staff and the outcome is 5 stars service.
Not only knew what the problem was but the speed of fixing is amazing.
Well pleased and will highly recommend.

"Very responsive service"

Very responsive service. Fairly priced. Highly recommended

"Essential Security - wonderful IT support"

Essential Security is a wonderful firm that has helped me with all manner of technology problems - sourcing me phones, laptops and desktop computers, and then dealing with IT glitches. They're so helpful, and their phone support is just brilliant because I really don't understand computers, but they will very slowly talk me through whatever's going wrong, and fix it. They're always keen to mend things, and make them run smoothly and economically, rather than just trying to sell me more kit. A brilliant firm of IT experts who are always perfectly patient with people who know a lot less than them - they just take all the stress out of technology. Wonderful.