"Order 71822Product was fine and delivered as…"

Product was fine and delivered as expected.

Two problems:
1) I was given a tracking number for second class postage which did not work (since the Royal Mail does not offer this facility) and
2) The VAT receipt in .pdf format was illegible, since typing was over-typed.

"Sent wrong product"

Sent wrong product

"Refuses to refund"

I shop from amazon.fr and this company has put products in it, that are labeled in the post coreo espana. I thought I was shopping in the EU but it was not, its in the UK. Result, I was asked to pay double the price in customs to get the parcel. I informed the company I would not get the package and that I wanted a refund once they get it back and I got lectured about global markets. Unacceptable.

"Home fusion is great, but..."

The material came quickly and neatly arrayed on a card. Everything was there: wire picture hooks in different sizes and I was delighted.

Wheni looked for eyelet screws I was confounded: how can I hang a picture without two eyes screws.
What am I supposed to do with the wire? There are picture hooks that dispense with wire, but you didn't include them in the kit.

I think it would be nice if going forward you included eyelets.
Meanwhile I bought some eyelets so all is not lost.

Peter Ream
Ord no. 1807864

"Excellent service and the kitchen…"

Excellent service and the kitchen stools were very sturdy and just what we wanted.

"Wonderful trade and products"

Wonderful trade and products. Shipping very slow but that is normal in these times. Makes the waiting more exciting. Great job guys and gals.

"Great Value"

Order was delivered as expected. Quality was good and great value. Will definitely buy from them again and have no hesitation in recommending their goods .

"Prompt service"

Prompt service. Customer service response was also great when we needed to resolve a small issue. Would order from Home Fusion Company again.

"It's been 2 weeks since ordered"

It's been 2 weeks since ordered, still hasn't arrived, not contact has been made

"I will be back!!!!"

Extremely helpful, would have no hesitation buying from Home Fusio xxn again