"Excellent customer service"

Excellent customer service

"Appalling service"

I ordered a weight lifting bar from Amazon from MK and when it arrived the driver stated to my wife "those numpties haven't packed it right, they have missed off the protective end caps"! He then pushed the bar To my wife who dragged it into the hallway. It was only then we noticed the package was smeared with sticky oily substance that smeared along our cream carpet. I contacted the seller MK who then spent over a month continually telling me they were liaising with DX and apologising for delays. We bought some Dr Beckman carpet cleaner which helped. We then borrowed a Vax cleaner from our friends and just needed to buy the detergent. So after several attempts and products and effort we have got it pretty clean. I sent all photos, CCTV of the product being delivered and today I have had another reply stating DX want me to get an estimate for my carpet cleaning?! Erm, we told you we cleaned it! Do you really think we would leave greasy oil on our hallway carpet for over a month?! Dreadful response, no decency whatsoever, it cannot be proven who was at fault but it's a safe bet that the oily substance was in the DX vehicle. But MK employed them, and my contract was with MK. Will refuse to deal MK and DX and any company who uses them now.

"Absolutely delighted with our 30cm Gym…"

Absolutely delighted with our 30cm Gym Steps arrived yesterday - exceeded our expectation on Quality, delivery and usability. It will be a great addition to our gym. Thanks Team MK Warehouse - good job.

"Wonderful Customer Service"

Parcel, through no fault of their own, unfortunately arrived damaged with missing items. I contacted them and they sent out replacements as soon as they could. Wonderful service and the best price for a set of dumbbells I could find. I would definitely recommend!

"Wonderful velvet grey bar stools"

Wonderful velvet grey bar stools. Quality is amazing and so stylish. Fast delivery and a minor purchase issue ( not their fault but Amazon’s ) was resolved quickly and efficiently.
Looks great in our new kitchen.

"Excellent stools"

Excellent stools, superfast delivery, great price and all lovely people to deal with in the office. Highly recommended.

"Great Customer Service"

Bought 4 dining chairs from this company and one of the chairs was damaged. I emailed and got a refund immediately.
Communication was excellent as was the delivery and service.
Great Job

"I strongly advise you avoid purchasing …"

I strongly advise you avoid purchasing this blender and instead save to buy something safe, reputable and with an extended warranty.
What Started off as a dream blender turned into a complete nightmare and just after one year which is when the warranty conveniently expired. The manual does not instruct that rubber 'coggs' are to be changed or when. The blender started smoking, emitting black fumes and when jug is lifted black flakes fall from base staining worktops. This now appears to be a hazard so I have stopped using this item checking if in line with the Electrical Equipment (Safety) Regulations 1994. I advise anyone with one to check electrical safety first especially after the tragic fire at Grenfell Tower which was initiated by a faulty appliance.

"A company that cares about it's customers"

Purchased the Charles Jacobs Multi Pressure cooker 8lt. Big pot because you never know when you might just want the extra cooking space. Even though I had not paid for the premium fast delivery service it was still delivered to me at 5.30 the next day. I was very impressed. Excellent service & product.

"speedy delivery"

The goods which I ordered on Amazon arrived two days before the expected delivery date which was excellent service. However as the chairs were for Christmas presents I have not yet opened the boxes. Fingers crossed the goods are as excellent as the delivery.