"We're repeat customers."

We're repeat customers.
Nicetown curtains are beautiful, skillfully made & true to the size ordered, excellent quality and reasonably priced.
Very pleased with customer service.
Curtains arrived promptly.
We've gotten many compliments. Highly recommend.

"NOT SOUNDPROOF"

I ordered a SOUNDPROOF curtain. This product is not even sound reducing. Very dissatisfied. Customer service is offering a $35 refund. I paid $138. Do not buy from Nicetown!!

"Noise reduction that is beautiful too"

We purchased 4-layer curtains to reduce the sound from a nearby freeway. The sound reduction in our bedroom is a great improvement. So not only do the curtains look god they are functional. While some other curtains might also reduce sound I believe this the best you can get and the price is right.

"Poor quality curtains!"

I have purchased almost $2,000 worth of outdoor curtains for my yard. Initially, I was quite impressed with the heaviness/look of the fabric; however, over the first year, it began to break down and I could see the material shredding. Into the second year, there are over 20 areas of shredding and if you brush up against the fabric, white powder comes off. I wrote to the company and they said my 1 year warranty was up and offered 30% off my next purchase. Why would I purchase from them again, if there material only lasts 1.5 years?????? Not acceptable! Would not recommend.

"extremely disappointing experience"

I had an extremely disappointing experience with my recent order. I had ordered three different colors, but unfortunately, two of them were incorrect. To make matters worse, the fabric used was completely different from what was shown in the samples. The sewing quality of the products was also extremely poor. What's even more frustrating is the complete lack of after-sales support from the company. They have been ignoring my emails and have not been picking up the phone.

"The shade sail is pretty good for the…"

The shade sail is pretty good for the money. One of the sides does not curve in so it catches in the wind and won't pull tight. I reached out to them and sent them pictures and they never got back to me.

"Can't contact customer service"

I tried multiple times to contact their customer service via phone, chat and email - nothing works. Phone number constantly have a busy tone. Unfortunately, I placed an order and fully paid, but product hasn't arrived yet. I am wondering if it is legit company or not. If somebody knows how to contact this company, please share that information.

"Happy with our experience"

We ordered some custom curtains for my son's new condo from Nicetown.com. The process for ordering was simple and easy. When I had a question about shipping, they answered quickly. And the curtains were exactly what we expected. We were very happy with our entire experience.

"Fantastic product"

Great product! Exceeded expectations! Substantial.
Big impact on back yard covered areas and great pricing. Also the curtains arrived quickly despite all needing to be different sizes.

"sent the wrong item"

They sent the wrong item. Have tried to contact customer support: No one answers live chat, contact form for email does not work and no one answers the customer service phone number.