"Unfortunate experience with Hotel Sonya, Booking com and Hotels com"

The Hotel was nice. Great location, easy access from train station and nice room. However I would suggest them to check up with their agreement with Booking Com and/or Hotels Com.

Booking with Hotels Com weeks in advance of my stay, they asked me to accept a prepayment for my hotel and pay the rest at the hotel. Weeks later I notice a bank transaction from Booking com and not hotels com, also the prepayment is slightly larger than expected.

Realizing that Booking com and Hotels com have a collaboration and that the larger prepayment could’ve been due to currency changes, I make no further notice at this point

Arriving at the Hotel Sonya I am asked to pay the full payment, as they don’t have an agreement with Hotels com to make a prepayment. They are aware of this happening though.

More than a month after my vacation I have succeeded in getting my money back.

Be carefull using one of the sites Booking com, Hotels com and/or Hotel Sonya. Being unjustly charged +25% ekstra for accommodation is not okay and to use so much time to get the money back is in no one’s interest.

"We went to Rome two years ago"

We went to Rome two years ago. Stayed at this hotel. Feels like a 5 star hotel. Very good service, great staff.
Of the minuses, only food, which is not included in the price.
But for such a price - the hotel is gorgeous.

"ottimo hotel"

Struttura molto curata in buona posizione centrale!la nostra camera era ampia e pilitissima, e la mattina la colazione squisita. i gestori sono diponibili e simpatici, sempre attenti alle nostre esigenze ma mai invadenti. complimenti vivissimi!