"100% a scammer from China"

I discovered this outlet was from Hong Kong not from UK as stated below. I was so surprised i just found this review after i purchased a few bags from this website.

"It is a SCAM!"

I am so angry! I receive a sunglasses today! I bought bags and paid RM200+ for it! There is no customer service contact and we cannot get in touch with the merchant! It is a scam!!!
Before placing order, I have checked for the review here, but it seems to be not accurate!
How can they be so unethical! Anyone able to help report on them? Any ways to do so? Please let me know, Contact me.

"Why i got a sunglasses??"

Why i got a sunglasses??? I buy bag and shoes for RM200 !!! SCAMMER! REFUND MY MONEY !!

"This is fraudulent site...posing to be…"

This is fraudulent site...posing to be Ted Baker London...plz don't fall into their trap

"Even the one star is too many."

Even the one star is too many, wish I had read these reviews before I ordered the bag. As with everyone else no bag arrived and random sunglasses sent. Appalling scam but will live and learn.

"Would give them a 0 star"

Would give them a 0 star - bloody scammers, thieving c***s. Ordered 2 bags in December never arrived, never can get through to them, have emailed and ignored. If you go on their website now it now says it is temporarily closed.. Thanks Google as this came up as Google Ad. Hope you feel good about yourselves Bag Outlet - wait until a member of your family are scammed or become sick then you will know how the rest of us hard working people feel who have been scammed by you!!!

"Items not received SCAM !!!! ???"

Items not received ! Phone number doesn’t exist !!!! Company sent a cheap imitation pair of sunglasses instead of two leather handbags - now 10 weeks later and company is telling me not to return the glasses because they will get lost AND they can only refund me 40%
SCAM SCAM SCAM !!!!! (In my opinion)

"Big scam been conned out of money"

Ordered 2 Radley bags on 1st November and they have still not arrived and like someone else has mentioned a random pair of sunglasses have arrived
I have tried the email address below and it has bounced back does anyone have any other contact I can try? The web page is also closed
The good reviews below must be part of the scam!!

"No customer service"

I bought an 'Aspinal' wallet as a Christmas present from The Bag Outlet in mid November. Sadly, it was unsuitable for the recipient so I tried returning it immediately after Christmas. Doubts were raised immediately
- The company website was closed so there was no published returns policy
- Phone & email details on Trust Pilot were inaccurate as at 28.12.20
- There was no reply to instagram direct messaging
- I finally called 'Aspinal' & found The Bag Outlet is not an official distributor
- When I succeeded in making contact with The Bag Outlet, it both refused a refund on the return of my purchase or to explain the provenance of my purse

"A scam company do not use."

A scam company do not use.