"I ordered L shorts and got XL"

I ordered L shorts which were marked as “in stock”. Took over a month to get them because they were actually back ordered. Once I received them, they were XL. I searched my emails to make sure I didn’t do a mistake and realized I had received an email at some point which said I would get XL even though I ordered L but not to worry because the size would be the same. They were not. They’re too big. Would’ve loved to buy new ones but am worried I’ll order Ls and still get XLs or order Ms and get Ms (which would probably be too small). Too bad because the shorts seem very nice and comfortable. Just not when you’re running and floating in them.

"Love these shorts"

Love these shorts! After wearing and washing multiple times I’m not seeing any degradation yet! Would recommend!

"Missing items"

I had ordered 3 items as a Xmas gift in November.. it is now the beginning of February and only received one item. I keep emailing customer service who are nice enough, but never really give me any good reason why my order hasn’t arrived. Only that it will arrive….at this rate it just may be by next Xmas ..About a week ago I asked for a refund but they said they couldn’t do that because the items were shipped. This is getting tiresome to say the least.

"Got the order but didn’t receive the…"

Got the order but didn’t receive the mystery box that was advertised as part of the deal- buy 4 x pairs discounted with a mystery box. The work out shorts are great but the zipper on the back pocket is pretty cheap and not good quality. Wore 2 x pairs once and the zipper has come apart.

"After over 5 weeks of waiting and…"

After over 5 weeks of waiting and constant contact with customer service, I still have not received my order and do not have a complete tracking number. They just state that my order "should" arrive. Do not order from this company.

"Shipping, Quality, Recommendation"

I had two shipments sent out separately. The first one arrived quickly, the second one took some time since it appeared to have come from China. Not sure what happened with the shipping. One of the shorts received had the metal/plastic tip of the string only halfway seated and couldn’t be adjusted. I recommend that instead of a “gift” (headset that can be purchased on Amazon for $10) you throw in a shirt or another pair of shorts instead.

"Trash Customer Service"

Trash customer service. Placed an order four weeks ago, have been in continuous contact with Apex about the issues with tracking the order and have continuously asked them when I should expect them to resend my item and they have no useful information but that my order “should” arrive. What kind of company can’t resend a single item to a customer that is clearly never going to receive their order? I had the same issue with Elite Sports and they had absolutely no problem resending my order for me.

"Terrible company"

Terrible company. Took a month to even ship my items. And i still havent received. Would never recommend. Their excuse "sorry we are busy with other orders"

Edit: see their response below. Same they have been giving since i placed my order. Proving my point. Dont buy from them.

Edit 2- shorts arrived. They are ok, not worth the wait or the cost. Loose strings everywhere, and no mystery box as advetised. All in all worst online experience i ever had. Stay away.

"Good shorts, but recieved different material in 2 orders"

Ordered a few pairs last year and have been really enjoying them. Shipping took a while but with international and from seeing other reviews I was expecting it (approx. 4 weeks in Canada). They are comfortable and I like the design. I'm giving a lower rate because I decided to order a few more and the material for the shell in the 2nd order seems much cheaper than the first -- Does not seem to be indicated anywhere on the website, and orders were made only a few months apart. They are both the exact same item (3.0) but somehow in the 2nd batch they are made of polyester rather than brocade, which feels less comfortable to me.

"DO NOT ORDER FROM THIS COMPANY!!!!"

DO NOT ORDER FROM THIS COMPANY!!!!
THEY ARE SCAMMERS & steal your money and you never receive your product.
They will continue to say it’s “shipped” and the tracking information will show no scans from carrier and no movement.
They will not provide a refund even when you don’t ever receive their product. WARNING!!!
Will be taking them to small claims court.
There website is fraudulent!