"Easy order process"

Easy order process. Hope parts come quickly!

"Product was good quality and shipping …"

Product was good quality and shipping was quick.

"Generally a positive experience."

Product is high quality (door hinges). Delivery was excellent.

Biggest challenge was making a selection. Door hinges are door hinges - right? No. Lots to decide. I think that the website could have been a bit more helpful. Plenty of hinge info, bit not so much on which hinges best fit a particular door install - in my case a cedar screen/glass door weighing about 40 lbs.

Once selection was made, though, all went well.

"You cancelled my order"

You cancelled my order. Never even calked or emailed that there was an issue with order. All i get is tons of emails from you every day.

"Amazingly rapid delivery of my window!"

Amazingly rapid delivery of my window!

"No customer service... NONE"

Ordered a door stop that bolts to top of the door. Within the second week of having it a plate that holds the piece to the door frame broke. I emailed the customer support email TWICE in two different weeks and never received a response. I did not want a return, I just wanted a new plate.

Update: The response given by the company is completely false. NO responses were sent to my emails and it is a little hard to see or know something has been installed wrong when you haven't seen the installation nor spoke with anyone about it. To note, the install was done by a maintenance professional with 20+ years as a maintenance director. It was not installed wrong. It is very simple to do.

"Delivered on time in good condition"

Delivered on time in good condition

"Excellent experience"

The part was shipped and received quickly and the part was exactly what we needed. Super easy.

"GREAT CUSTOMER SERVICE I WOULD …"

GREAT CUSTOMER SERVICE I WOULD RECOMMEND THIS COMPANY TO ANYONE

"Good experience and prompt delivery."

Good experience and prompt delivery.
Thanks!