The Crypto Merchant

Money & Insurance
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204 reviews
Overall Rating
Customer Reviews about

The Crypto Merchant

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Okonji Daniel

4.00/5.00

"Good evening please i tried funding my…"

Good evening please i tried funding my account not knowing i input an incorrect amount please help me resolve the issue

26/08/2021

Alejo Turcatti

1.00/5.00

"No solo malísimo el servicio si no que…"

No solo malísimo el servicio si no que me acusaron de que robe la tarjeta con la que realice mi compra y cumplido el plazo de devolución no recibí el dinero y mi banco me dijo que para intervenir tengo que esperar 90 días una vergüenza la verdad no me contestan ni mis correos.

23/08/2021

Christian Ibanez

5.00/5.00

"Very satisfied"

Very satisfied with the product and service. Will order again soon

17/08/2021

Aima Hunon

5.00/5.00

"Great products"

Great products, great services
Highly recommended

10/08/2021

Mike B.

5.00/5.00

"Bought my first cold storage device…"

Bought my first cold storage device from The Crypto Merchant. Excellent customer service at the time of purchase. The great service continued after I received my device. I would definitely purchase from The Crypto Merchant again.

09/08/2021

Paul Gagnon

5.00/5.00

"Arrived on time"

Arrived on time
Is as expected
Thanks

06/08/2021

Ali

5.00/5.00

"Great Customer Service!"

Great Customer Service! They got noticed that I received my shipment a little bit late and they sent me a partial refund and called my cellphone right away, Unfortunatley I didn't recognize your phone number and I couldn't talk to you guys over the phone. I really appreciate it and thanks for taking care of your customers.

04/08/2021

Linda

1.00/5.00

"07/17/21 Visa Billed $315.99 - No response or refund for cancelled order"

07/17/21 on 06/21/21 placed an online order (Order #6100) with The Crypto Merchant for Billfodl Family Pack of 4 Stainless Steel Recovery Seed Backup Tools; Visa was billed $315.99. The Crypto Merchant requested photo id information to complete the order although they already billed my Visa. I declined to send personal id info and requested the order be cancelled. No refund or Visa credit. Sent a follow-up email regarding my refund on 07/13/21 - no response. As of today 07/17/21 still no response from The Crypto Merchant and no refund. They still have my $315.99 and I've received nothing. Beginning to look like they are engaging in theft and wire fraud activities. BUYER'S BEWARE. Linda.

Update 07/22/21 Greetings; Received the promised credit to my Visa card (as of 07/20/21). Thank You Trustpilot for providing a platform to help keep companies honest. Remember it not what these companies say/claim or post....it's what they do. Actions always speak louder than words. Linda.

17/07/2021

Tom

5.00/5.00

"Trustworthy and reliable"

Ordered 2 Trezor hardwallets with no issues and good prices.

11/07/2021

Jorge M

5.00/5.00

"Right on time"

This business sent the merchandise at the right time as they have promised. I am very glad of their service.

11/07/2021
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