"One2One don’t care enough to engage with their clients regularly "

Copy and paste feedback if any, having to email to ask for feedback, it would appear there was no follow up after viewings, limited contact with me other than viewing reminders. Had a sale fall through after 3.5 months, in that time I had no contact with the sales progression team. Had to be told by family that after the fall through of the sale that there was still a sold sign on the house weeks after. We discussed after the failed sale about a strategy of listing it for a few weeks and then if no interest discussing the next steps, after 3 months there was no interaction other than email viewing notifications. These viewings were often a week or so apart. When asking to list as multi agency there was no interaction to see if there was anything more they could do. When asking to withdraw from the listing there was again no questions or interactions as to why I was leaving or if they could stop me, it would appear that they had very little motivation to sell my home.

"If I could give this company a zero"

If I could give this company a zero, it would be just that ! We had put an offer in on a house that was accepted on the same day pending a sale on our house. Fast forward 6 weeks later after regularly trying to contact the estate agents with updates on our property, to which they never answered/replied, we had noticed on right move that the property was now sold subject to contract. We assumed this was us given the acceptance of the offer. How wrong we was. The property had now been sold to some who was able to be in a quicker position (which is fair in this instance as we wasn't cash buyers) but one2one had not even given a courtesy call to inform us of this! I would definitely not be using this company for any future sale/purchase going forward. Distasteful way to treat potential buyers

"Zac is exactly the person you need"

Zac is exactly the person you need on your side when moving house. Couldn't speak more highly of his customer service. Goes above and beyond every step of the way. 10 stars out of 5!

"Myself and Partner had been searching…"

Myself and Partner had been searching for a house for a long time and we had Luke who happened to be the one to show us around each of our viewings, I would just like to say that he is very professional and enuthusitic and helpful regarding any questions we had.. what more could you want from an estate agent 🙌

"Great experience"

Excellent service, made selling our house as easy as it could be. Natalie, Rhian and Nicola did a fantastic job and kept us up to date through out the process.

"Excellent Team"

One2One made the home selling process a breeze. Nicola and the Team provided expert advice and steered us in the right direction. We appreciated their honesty and transparency throughout the entire process.

"Highly recommend "

Fantastic service from all the team at One2One! Would highly recommend them whether it be sales, mortgage or wills. They've always got back to me and friendly service!

"Going above and beyond! "

I recently had the pleasure of working with Zack as my estate agent, and I must say, the experience was nothing short of outstanding. From start to finish, Zack demonstrated a level of professionalism, expertise, kindness and patience. He genuinely cared and set him apart.

Right from our initial chat, Zack took the time to understand my needs and preferences, ensuring that every property he presented to me were right for me. His knowledge of the market was evident, and he provided valuable insights that helped me make informed decisions throughout the process.

Zack's communication skills are exceptional. He was always prompt in responding to my queries and kept me updated at every step of the way. I never felt left in the dark,.

What truly impressed me about Zack was his dedication - going above and beyond.

Thank you Zack

"Dealt with Nicola and Rhian on numerous…"

Dealt with Nicola and Rhian on numerous occasions, always happy to help and are knowledgeable regarding enquiries.

"Great service and experience…"

Great service and experience throughout, would recommend!