"I love the products but not"

I love the products. But im not ordering again. I dont know where the problem is with the company or with Fed ex but i never received the 1st order. After contacting the costumer service, they were quick to respond and refered me to Fed ex. Fed ex refered me back to Aruba Aloe after they said i must have received it. The company had to file a repport. They could have done that right after i told them that I never received the package. They send me the package together with my new orderand this time upon request also a trecking number. I wish it was finished here but a few days ago I received a bill from Fed ex thats supposed to be from the Swiss costums since I ordered to Switzerland. The bill ist half of what i payed for the products. Literally. Now i have to deal with that still even though i never saw the package. I guess a second bill is coming for the order i received. As I wrote: The products are great and i would buy more if the shipping process was better.

"I love your products and buy it since…"

I love your products and buy it since many many years

"Perfect service."

Perfect service.

"Great products"

We know Aruba aloe since 2013 when we spent holidays in the carribean island, the products are great, and now is possible to order them also in Europe

"Gutes Produkt"

Gutes Produkt. Ich bin sehr zufrieden.

"Perfect service and product!"

All very smooth and no issues, thank you!

"Prompt & speedy service and reasonable…"

Prompt & speedy service and reasonable discount. Love the Aruba Aloe face loction!
Parcel delivery service, FedEX, gave clear updates & delivery was on time!

"Quick response"

Quick response, perfect service.

"Bring back “Desert Bloom”!!! I absolutely love Aruba Aloe ~ visited…"

I absolutely love Aruba Aloe ~ visited your farm on a family vacation and came home with many of your products. My absolute favorite products were the Desert Bloom line. I went to re-order “Desert Bloom” body mist and it looks as though it’s been discontinued ~ instead I ordered it’s replacement - “Island Remedy” body mist. Please, please, please bring back Desert Bloom!!! Island Remedy scent is not nearly as nice & unfortunately very disappointing. Don’t ruin a good thing ! It also looks as though you did a “rebrand” and maybe sold out to another company- I hope not. I love to buy local and small . Not big business. If so~ not as special!

"my products where lost in transport"

my products where lost in transport, so I got quick answer and got new ones.