"Reliable Company "

Every time I left a message,I was given a helpful response . The associate was honest and made it less worrisome when it came to delivery time. The onyx green porcelain tile is a beautiful teal color for my ocean themed bathroom!

"They were incredibly knowledgeable"

They were incredibly knowledgeable, helpful and reliable. 👍🏻

"Pretty tile, sample arrived broken"

I ordered a tile sample and it arrived broken. Not a huge deal, but seems simple enough to wrap one piece of tile well enough to avoid breakage. Made me a bit nervous about their shipping/handling overall, esp since the tile isn't cheap.

"Beautiful tile worth the investment"

I wanted an elegant and beautiful tile accent for our bath and looked at the inventory at Aloft. Julia helped me get to know a gorgeous piece from the Sakura collection, and I took the chance of purchasing and having it shipped to me. Now that it has been installed, bath, i get a relaxing feeling every time i walk in the bathroom. Thank you Julia and Aloft!

"Beautiful quality tile and even better…"

Beautiful quality tile and even better customer service
We had 5 box’s damaged during shipping and they promptly worked on getting a replacement order out asap. Pricing on the tile we picked was best pricing around.

"Disappointed… "

I give it a 2 because shipping was fast and great, but the tile looked nothing in person like it looked in the pictures.

I do have to say that their customer service is great. I’m willing to give them another try in the future.

"The sample looked NOTHING like the tile…"

The sample looked NOTHING like the tile online. Not even the same color.

"Very attentive & accommodating to their…"

Very attentive & accommodating to their potential customers. They went out of their way to assure I would be satisfied with the samples I ordered & resent a variety of colors within that same tile pattern along with a credit.

"Great Tile, Great Prices, Excellent Customer Service"

Great tile at a great price! Really responsive customer service. We had one box of tile break on delivery and we were promptly refunded for it. Fast shipping as well! We had tile delivered in under a week!

"Customer service for the win! "

There was an initial issue, which was a misunderstanding about the size of sample tiles. I did receive a call from a very nice lady at Aloft who handled the situation well. They will make it correct if you have any problems. The tiles are lovely, too.