"Completely unacceptable"

Completely unacceptable, terrible customer service. Due to a canceled flight I was instructed to work with the air line to get a travel voucher or some kind of refund. The result was the airline and Vayama just pointing me back at each other. No attempt on anyone's part to try to make things right.

"Pésimo servicio"

me notificaron que la reservación fue exitosa y a los pocos minutos me informaron que no se concreto pero me hicieron un cargo por el 10%, ya pasaron 2 meses y no hay rembolso, he tratado de contactarlos y no hay respuesta, pésimo servicio

"All I'll say is I've been waiting for…"

All I'll say is I've been waiting for my refund for 33months. The answer I get is "just wait some more for an update soon"

"HORRIBLE"

HORRIBLE. DECEITFUL BUSINESS. Booked a trip for our 30th Wedding Anniversary and then Covid-19 cancelled everything. Promised refunds awaiting Air Canada release of funds. Ya sure. Liars! Over 2 years. Still contacting and they say they are still waiting. NEVER DO BUSINESS WITH THEM!

"El día de hoy hicimos la compra desde…"

El día de hoy hicimos la compra desde colombia de vuelos y me debito 2 veces, el banco lo confirma, sin embargo en la pagina aparece que hay un error en la reserva, por favor contactarme, 322886756 quien me responde por el dinero y los tiquetes.

"Saving and searching back for favorites…"

Saving and searching back for favorites was a little time consuming...

"Scam alert money stealers"

Terrible. I booked some flights in July 2020. They where cancelled due to the pandemic. Paid over $2000USD.
I was told I should have a refund after 30 days. The company have been telling me they're waiting for the airline to deposit the refund back into their account and then they will deposit to me.
2 years later I am still waiting for a refund.
I don't believe they will ever deposit the money back to me, as the flight company has confirmed that vayama has had my money in their account for 2 years now.

Major scam alert and I really hope that anyone reading these terrible reviews are not going to make the wrong decision of using this company that shouldve been shut down already.

"TERRIBLE"

TERRIBLE, HABIA UN PRECIO PARA TIQUETE EN MONEDA DE PESOS COP (COLOMBIA) POR COP$463.000 Y ME COBRARON EN LA TARJETA COP$2.600.000 NO HAY CORREO PARA HACER RECLAMACIÓN, NI TELEFONOS PARA COMUNICARSE.

"Hola hice una compra"

Hola hice una compra, y me llego la confirmación de la reserva al correo pero no se me ha descontado la plata de la cuenta, quisiera saber si ya quedo la compra hecha para que me lleguen los tiquetes, la compra la hice ayer 13/09/22

"Evítense la pena de no tener la mínima…"

Evítense la pena de no tener la mínima atención al cliente.
Si no fuera por Aerolineas Argentinas que se tocaron el corazón me hubiera quedado con 500 euros menos en mi cartera.