"Great customer care"

Fast outreach, solid advice, and parts shipped and delivered the next day, caffeine downtime was limited to only 2 days.

"Built like a tank"

I'm new to the espresso world but I really enjoy this machine. It's built like a tank, reasonably priced for something which should last a long time (no lime-scale build-up etc), practically no maintenance other than perhaps that rubber gasket occasionally, and I love that you don't need to preheat anything.

"Tolles Design, sehr gutes Gerät"

Super Idee und tolles Design treffen auf manuelle Arbeit. Es braucht keinen Strom und keine großen Kräfte, um guten Kaffee zu erzeugen. Die Zubereitung ist einfach und der Kaffee schmeckt so gut, wie die Bohnen die man kauft.

"Superkop versus automatic coffee machine"

I have a Superkop and an automatic coffee machine. Nowadays I almost always use the Superkop, even for a delicious cappuccino in the hectic early mornings. The taste is really much better and if you organize the making, a Superkop is as fast as an automatic coffee machine.

"Snelle ondersteuning en afhandeling van probleem"

Bij het zetten van een heerlijke espresso bleef er water achter in het reservoir. Contact gezocht met Klaas Fokkema, Chief Espresso Officer bij Superkop. Direct contact en na vragen en antwoorden snel tot een oplossing gekomen. Fijn om te merken dat het nu ook nog zo kan!

"Thank you very much!"

Rasche Lieferung und bereitet Freude.

"Probably a good concept"

The delivered machine had several defects and could not be operated. Of course the support responded immediately but could not solve the problem. They send a second machine, which could not be delivered, because the delivery service (UPS) demanded customs duty. I am still convinced by the concept of the Superkop, but anyhow - I will probably never be able to test the machine :-(

"A great device that allows you to enjoy…"

A great device that allows you to enjoy coffee every day without the risk of not having a good coffee shop nearby. solid workmanship and a pleasure to use

""gewoon" GOED!!!"

Snelle levering!! SUPER espresso!
Klein probleempje met incomplete set meteen opgelost/afgehandeld.

"My Family Will Fight Over It When I’m Gone."

I have been sat on the fence for the last 5-8 month’s wondering if I should pull the trigger on this Machine. As this is a big purchase for me. Now that I finally have I can say with total honesty this is the best coffee related product purchase I have ever made. A word has not yet been invented that can fully describe just how happy I am.
The quality of the engineering in this piece is definitely there, once you have this in your hands you can feel it. It looks amazing, so much better than I was expecting. So good even just to look at.
I had been researching for some time studying different types of Manual espresso makers I looked at them all. I felt that manual espresso making was the way I wanted to go.
To find a machine that I felt could do the work to a better than just good standard.
This took some time as I didn’t want to rush in to it. As I didn’t want to regret my decision later, Lucky for me I came across Superkop. A very intriguing system for sure, in the way it looked and operated. It ticked all the boxes for me. I’m a huge fan of strong solid engineered Items such as this piece. Additionally I’m from the united kingdom and I must say I was also concerned about import tax. That being said it wasn’t too bad Superkop took care of the information needed for a smooth process, they contacted Customs for me sent them details of the bill of sale and informed them that I’m a private buyer and it wasn’t for commercial use, this made the process very smooth an even though I did have to pay an import Tax the amount paid still made the machine worth the price I paid, not to mention that it is the best espresso that I have ever tasted it was just as good as any espresso that I have purchased from a coffee shop. I really enjoy the process of making a coffee I even use a hand grinder to prepare the beans and the tools necessary to the perfect coffee puck preparation in the over engineered porta filter and basket that comes with it. It only took me around 4-6 attempts of pulling shots and was perfect with a little practice. I love it.
Perfect in its simplicity, and made better by design It has Durability Precision Longevity what more do you need. You wont regret it. I’m convinced that over time this machine will actually save me money.
I’m sure my Family will Fight over it when I’m gone.