"Unsatisfactory..."

I was disappointed with this service. I did as I was asked and checked in with them frequently. I provided documentation in a timely manner and expected responses in some cases. I received a packet from the timeshare organization and asked if I should acknowledge and/or return the materials. I did not receive a response for over two months and by that time, the window on that option was unavailable. I feel like I gave them money for nothing at this point. They are just as bad as the timeshares themselves in my opinion - like throwing good money after bad. It appears among their many problems that they have tons of staff turnover and therefore, things are not handled in a timely manner. I now have a ding on my credit history that I was trying to avoid so I am disappointed.

"Best Help Ever..."

My husband and I were at a loss. We were roped into this Timeshare thing on a high from Disney with promises that were not fulfilled. Orange Lake Resorts did nothing to help us on our way. They held us for HOURS until we relented and purchased a share. They handed us our papers and sent us on our way. We tried time and again to use our points (of which they promised us many) and could never get any help. We had the Timeshare for 2 years and never used 1 point (not for lack of trying). We finally called and wanted to sale. Which Orange Lake told us we could do at anytime. We were told we could sale but it would be on our own and we had to pay them off first before we could even sale. My husband and I were very upset being this was not what was promised by the sales rep. I did a Google search and came across ACC. We did research and talked with the firm rep and signed up for the help that was needed. Turns out this was the "BEST HELP EVER". Michael was able to help us do what we could not do on our own. It took 6 months but Orange Lake finally relented and let us out of our Timeshare. I thank ACC for being there and helping us with everything. They kept me informed every step of the way. They answered ever email I sent them with quick responses. Can not say enough about the help we received. Thank you

"Most helpful in my situation!..."

American Consumer Credit was absolutely the answer for my problems. They answered all my questions and encouraged me to do the right thing. Thank you!

"Thank you for your help!..."

I knew I wanted out of our timeshare and wasn't sure on how to go about it. American Consumer Credit helped me along the way. Vicki was very patient with us, answering all of our questions and concerns and returning our emails very quickly. My only concern is my credit report. Now that BlueGreen has closed to account as a charge off and reported missed payments, it has affected our credit. So I am hoping that this firm will be able to clear that off and we can move on with our lives before we fell victim to this SCAM!!! NEVER DO A TIMESHARE!!

"Changed our lives..."

We got caught up in the Timeshare circle. Told several different stories and none were the same. They were very manipulative. Stumbled onto Ammerican Consumer Credit and they changed our lives. They had us provide the info and they ran with it. We are now 100% removed from our legally binding contract. They are the best. Attorney Soccorro and all the folks involved went about and beyond the call of duty. Bless you.