"El pedido ha llegado perfectamente en…"

El pedido ha llegado perfectamente en tiempo y forma

"Envío rápido y muy buena calidad y…"

Envío rápido y muy buena calidad y fácil de montar

"Great value and quality"

Great value and quality. Very fast delivery. Excellent.

"Baja calidad"

Baja calidad
Cuesta mucho montarlo

"Servicio bueno y respuesta rápida"

Servicio bueno y respuesta rápida

"To GLS Spain / TecTake Iberica"

To GLS Spain / TecTake Iberica
It is disappointing to write this letter of complaint regarding the customer service I have received from both the above companies.
I ordered my outdoor furniture in English on the 18th of February and was informed by TecTake that my furniture order had been delivered to GLS and would be delivered in the next couple of days to delivery.
I emailed TecTake that the delivery instructions were in Spanish, I ordered the furniture in in English, I am a guest in Spain so I only speak basic amount of Spanish, sorry to say I am not fluent in speaking Spanish.
I was told by someone at TecTake, that GLS was a Spanish company, and if I didn’t understand the delivery instructions to find a translator!! “Insulting to me”
I repeatedly entered the Tracking number on GLS’s tracking service, only to be told it had not arrived at the GLS Distribution I repeated this several more times.
I finally received an email from GLS that the delivery day would be the 24th of February, I wasted a full day waiting in my apartment for the delivery which was never delivered on the promised day.
Please tell be that I can expect my furniture today, and maybe you can inform me of the delivery date and time, hopefully I will not have to wait all day again ?

Yours disappointingly
Robert Bates

"Buen material y servido a tiempo."

Buen material y servido a tiempo.

"Todavía estamos al espera de recibr el…"

Todavía estamos al espera de recibr el 50% del paquete , nos han traído la mitad.

"Todo muy bien"

Envio rapido, bien embalado. Muebles como en la web. aparentemente buena calidad. Muy practicos

"Buen precio"

Buen precio. Rapidez de entrega. Buana asistencia y buen soporte