"I was looking for Orchid plants and…"

I was looking for Orchid plants and looked on Interflora but they were very expensive and limited choice. I carried on searching and found Novablooms and so happy I did as the Orchids were even better than the photographs, excellent price and free delivery I will not hesitate to return. An exceptional experience with prompt delivery by Yodel.

"Fantastic quality Singapore orchids…"

Fantastic quality Singapore orchids ordered and delivered promptly as a gift, packed and sent with water cones to ensure orchids arrived in top condition. Very happy, easy to order and kept informed of delivery.

"Excellent Customer Service"

We ordered flowers to be delivered to Northern Ireland however the carrier informed us that the flowers had been held in England, we believe for some sort of export information from Nova. Unfortunately, they were closed for the weekend and the flowers did not arrive in time for the special birthday
Although we were upset by the late delivery, Nova refunded the total cost, even though the flowers when they did arrive were in good condition.
Their website did say mainland UK, and they are going to make clear now, on their website that they do not export to Northern Ireland
We have received flowers from then in the past, and have always been very satisfied.
Experiencing the quality of their customer service we will certainly use them again

"Grea service"

Grea service

"I ordered in good time but was very…Disappointed"

I ordered in good time but was very disappointed to receive a voicemail at 18:30 on the evening before delivery date to advise that they couldnt fulfill my order of 50 yellow freesias - I had no chance to arrange anything else - it was for a 90th birthday gift.

"Excellent service from start to end"

Excellent service from start to end

"Excellent service and beautiful orchids…"

Excellent service and beautiful orchids promptly and speedily delivered.

"Plant left"

Plant left. A card through letterbox would have been helpful

"The product was delivered in perfect…"

The product was delivered in perfect condition. Very pleased.

"All done perfectly"

All done perfectly, packaging & delivery