The iT Store

Electronics & Technology
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379 reviews
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Customer Reviews about

The iT Store

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Ana Araújo

5.00/5.00

"Great service and amazing costumer…"

Great service and amazing costumer service. Fast, efficient and not overpriced. Cheers

15/09/2018

Sdy Moriarty

5.00/5.00

"A great place to go with any computer…"

A great place to go with any computer problems, staff always helpful and friendly.

03/09/2018

Janet Hurst

5.00/5.00

"Thank you from a 90 year old iPad user!"

I want to write a review as I was so impressed with the service that I received from The iT Store this afternoon. Nothing seemed too much trouble, they spoke clearly and explained everything simply for me.

It was in fact my father's iPad that I had taken in to the store, the storage was full and he could not take any more photos and I needed advice how to do this. I left the store with my father iPad now with just one account (not 3!) and lots of free space again.

I told them they had made a 90 year old gentleman a very happy man again! Thank you, I will definitely know where to go I the future and shall recommend Canterbury iT Store to my friends.

25/08/2018

Customer

5.00/5.00

"Speedy, efficient and knowledgeable"

The company was recommended to me by an IT professional and I have no regrets about my dealings with Neil. The issue was diagnosed quickly and fixed and an additional recommendation made to improve my laptop performance which had become very slow. I accepted the recommendation and within a day I had my laptop back working faster than ever. I would not hesitate to recommend.

24/08/2018

Alastair Coles

5.00/5.00

"First rate service with first rate…"

First rate service with first rate staff.

24/08/2018

Johnny

5.00/5.00

"Our business consulted The IT Store…"

Our business consulted The IT Store recently when we were reviewing our office network. They gave us excellent, thoughtful and independent advice on how best to manage our requirements. They configured a first rate network storage box (not made by apple, but completely compatible) so all our Macs are solidly backed up, with emergency power for our server. They have recommended a programme of improvements for our - very rural - broadband connection which we are implementing. Having used macs for longer than I care to remember it's a pleasure to deal with people that value the mac as a really practical, reliable workhorse, not just a fashion statement (though they're very pretty, too!)

10/08/2018

Brian Stocker

5.00/5.00

"I have quite a lot of Apple kit and…"

I have quite a lot of Apple kit and have built my working life around it.
I discovered the IT Store about 3 years ago and would not consider now going anywhere else for repairs, advice, new kit, secondhand kit and general problem solving.
No one is perfect I suppose and if there ever was a problem I’m confident that it would be satisfactorily resolved.

09/08/2018

Jacqui Orr

5.00/5.00

"This was our second visit to store"

This was our second visit to store. Much better than going to an apple outlet. Fast, friendly service no condescending looks because we are of the "older generation". Fair trade-in price for an iPhone 6. Previously got my old iPad working in less than two hours after an update that rendered it impossible to login. Would highly recommend. Would certainly visit again but not too soon as the temptation to spend is irresistible.

19/07/2018

Sean Benson

5.00/5.00

"Would definitely recommend, make this your first stop"

Very knowledgeable unlike other shops in Canterbury. Replacement cable was in stock unlike other shops in Canterbury. Macbook pro was fixed in minutes in front of me.

10/07/2018

scott

5.00/5.00

"did not hesitate to honor the store's warranty"

The guy I spoke to was friendly, knowledgeable and did not hesitate to honor the store's warranty. I have already recommended them to someone else.

03/07/2018
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