"Great service"

Great service: Always able to call an experienced professional when facing a lost document crisis sailing abroad and when I had to claim.

Good prices: having insured several boats with GJW for 20 years my premiums were always reasonable.

Positive feedback: from many members of the Sadler Association and also fellow yacht club members who followed my tip to check GJW first before looking elsewhere.

"They were very quick to respond and…"

They were very quick to respond and keeped me up to date

"You answer the phone"

You answer the phone. Rapid and effective solution to issue

"accidental damage fully covered - phew!"

My Princess 36 flybridge cruiser suffered a serious grounding accident a mile off the south coast, England. RNLI were brilliant recovering all eight passengers and towing the boat in whilst pumping out water. The engine bay had flooded half way up. The two props had been ripped out leaving serious holes below the waterline. I completed online claim the next day to my insurers GJW. Next day they called to confirm I was covered. Then their appointed surveyor called to say he had arranged to view the boat. Within a few days a quote was provided on line to the insurers The insurers then emailed me the very next day authorising the repairs. Due to the extent of work and availability of spares the work has taken three months to complete. The insurers released an interim payment to enable spares to be ordered. The costs increased slightly as more repairs were deemed necessary. The insurers GJW have been brilliant throughout, never once took more than 24 hours to respond and releasing monies promptly and removing any drama or money concerns from the moment they received my claim. I highly recommend GJWdirect.com to any boat owner that wants "proper cover" from a well resourced, well connected and communicative insurer.

"We have been with GJW for ten years…"

We have been with GJW for ten years there is always someone on the end of the phone to help with any difficulties quickly and professionally and the renewal process is always very easy.

"Efficient and friendly"

Efficient and friendly

"I have never had to make a claim"

I have never had to make a claim, so I cannot comment on claims procedure. However what I am aware of is that the company seems to be able to keep annual premia under control. That is a good sign for me.

"Good service"

Good service

"I found it very easy to renew online…"

I found it very easy to renew online thankyou

"5 star service "

Very helpful, very good value, highly recommended