"Amazing sofa"

Amazing sofa, friendly delivery men and delivered in the timeline given. Would highly recommend these sofas and the company!

"Brilliant Customer Service "

Thank you so much to Helen and Paulina from the Upper Street store for helping my boyfriend and I find the perfect sofa for our first home. They were both extremely knowledge, patient and very friendly during our visit to the store. We are really grateful for their help as it was a big decision for us to make! We weren’t rushed at all and they took lots of time to talk us through all the options. They provided a fantastic in-store shopping experience and we look forward to receiving our sofa in the coming weeks! Highly recommend!

"Great customer service "

We ordered a beautiful loveseat in a burnt gold velvet but when it was delivered it was just sadly too big for our house. The Lounge Co arranged collection swiftly (for a small fee compared to the price of the seat) and refunded my deposit without any quibbling whatsoever. Great quality and great customer service.

"UK Excellence "

A great show room in Islington offering interest free credit and practical discounts/ incentives.
Free delivery and British made by a reputable manufacturer.
Loads of colour and style options and good quality.
The UK on a good day … what’s not to like ?
Really pleased with the sofa which was delivered a week earlier than expected. Lovely colour, very comfortable and wonderful quality.

"Great from beginning to delivery"

Chair is very good thanks and we got it on the sale so that made it even better.
good comms re delivery/

"Really easy to order "

Really easy to order & quick delivery
Quality of the fabric is good and colour is as hoped (samples easy to request prior to purchase)
Comfortable & good looking
This order was a footstool to match a previous order of three sofas.
Unfortunately the furniture loses a star as the sofas we ordered previously smell of onions / garlic (which is apparently due to fire retardant in fabric) Have been advised by email that this will disperse over time. No smell from new foot stool so I’m hoping this won’t happen as time goes on . Smell of older furniture gets worse in the heat, so we will see.
Legs are slightly different on the new footstool, from our older matching furniture (we chose the dark oak stain - the new legs have less wood ‘grain’ and are more solid brown)
I’ve swapped the new front legs with some back legs from existing furniture so it all matches.
(Back legs are against a wall)
Over all happy but be aware of smell

"The Islington store & Paulette & the…"

The Islington store & Paulette & the guy that works in there…
All so very helpful & gave us so much time.

"Very helpful staff"

Very helpful staff

"Lovely company and great craftsmanship "

I had a very particular set of circumstances which meant I had no living room furniture. I ordered sofas from The Lounge Co just within the 8 week suggested timeframe for delivery for Christmas. I spoke with customer services and explained my situation. They could not have been more helpful. My sofas arrived in good time for Christmas. The delivery guys were on time and very helpful. The sofas are simply beautiful. The cloth and colour are gorgeous and they are just so very well made. Thank you everyone at The Lounge Co for your kindness, help and expertise.

"Pleasant and efficient staff"

Pleasant and efficient staff, extremely good delivery.