Your Digital Media

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26 reviews
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Your Digital Media

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Kat G

1.00/5.00

"My experience was a disaster"

Alex has received my feedback and knows I'm extremely critical about his/team's work.

I've been waiting weeks for a full account of the time spent, an astounding amount of time was spent for very little outcome.

My conversion rate dropped for two months after their work (despite their representations on Upwork). I'm a tech moron but have made changes to the website myself and have increased conversions substantially.

They also missed a major deadline which was hammered home at the start of the project.

Thinking about legal action, as I've got a million better ways to waste $10k than on this lot.

Honestly, in my opinion, either look elsewhere or give it a go yourself. You can't do worse from my experience.

02/10/2023

Warwick

5.00/5.00

"YDM are fantastic!"

The team at YDM are fantastic. Our end-to-end experience from design, development and through project management was flawless and we are working with them on new projects already.

20/09/2023

David Thorne - Franklin Direct

5.00/5.00

"Like Having An Extra Team Member"

From the first meeting with Alex on Zoom, we felt at ease. It was evident that Alex takes a holistic approach to software development. He took the time to get to know us, the business and the goals that his solution would help us achieve.

We employed Alex and the team at YDM to develop an online ordering portal for our customers using the Shopify platform. We wanted a system that was not only easy to use and appealing for our customers visually, but also easy to setup and maintain for us. Both of these goals were achieved.

YDM created a Shopify theme that works in conjunction with a custom built application. The app allows for easy management of products, collections, graphics and customers.

The project was wire-framed, and structured in a very easy to follow manner. We had ample oppurtunity to discuss and refine our requirements and went in to the development stage with a clear view of our goals.

The design is moderrn, clean and responsive, and coupled with the easy to use app has made maintaining the site easy.

Communication from the YDM team is one of their biggest strengths. Requests were acknowledged and actioned quickly.

I would recommend Alex and the team at YDM without any hesitation. We are currently working with them on a new project and have other projects in the pipeline.

26/04/2023

Dao Nguyen

5.00/5.00

"Best team of of people to work with"

Its really hard to find someone reliable in this field having outsourced my web development jobs to various companies with disappointing results. What I found different with Alex and his team at Your Digital Media is in his communication and execution. He is upfront setting my expectations, transparent with costing and deals with all my issues and concerns ensuring a quality end product. This is why I continue to use Alex for all my web development work.

30/08/2022

Andrew McNaughton

5.00/5.00

"Alex and his team were a pleasure to…"

Alex and his team were a pleasure to work with. Top quality code production and a quick turn around. Highly recommend!

09/06/2022

Dario

3.00/5.00

"What started initially as a great…"

What started initially as a great service, quickly turned into a debacle.
There were multiple streams of communication with no central hub.
The project was supposed to take a few weeks and ended up taking months, missing a critical sale period (Christmas).

Aftercare has been non-existent. We migrated some parts of the recurring payment system, but this was not fully completed.

We have been asking for updates on this, and also on parts of the site that our customers are telling us are broken, and we have had no response.

Project cost £8,000 + internal costs.

25/04/2022

Amy Fransz

5.00/5.00

"Migration from Magento to custom theme in Shopify"

Your Digital Media helped us to migrate our old website on Magento to a new custom theme on Shopify. We are very happy with the new design and the team has been very helpful throughout the process. Alex (founder) and Hannah (project manager) helped us with any questions we had. Would recommend!

09/12/2021

Dawn Jesse

5.00/5.00

"Such a great experience and a website that is truly exceptional."

The team at your digital media took my website from a "made by me shop" to a sophisticated vision all the while retaining my ideas of what is important.

I went into this contract with a lot of bad experiences with other companies. To say my trust was low is an understatement.

From our first meeting Alex took the time to answer all of my questions. Before contracting with them, I also contacted 3 of their previous customers, all of whom gave excellent feedback and great reviews of Alex and the team.

They built for HumBirdWool a specialty app that allows my customers to customize their orders in a way generic add ons never could. It not only makes it easier on my side to understand what to sew, I have gotten a lot of compliments from customers (and what could be more important than that) on the ease it is to understand how to order and get what they want. No longer am I spending hours in messaging helping customers order what they want. No longer do I have to spend my day watching how many orders come in so I can close it at the right time. The team at your digital media created the application to take care of all the special requirements needed for a made to order shop like mine.

I will definitely use them again for anything that might come up in the future (though, they did such a good job, I'm not sure anything will).

16/11/2021

Adam Reed

5.00/5.00

"Great experience"

Great experience - have been my go-to for web design and dev projects for our e-commerce ventures multiple times now and cannot fault them! Would recommend.

11/11/2021

Rushi

5.00/5.00

"Great team, great experience, customers/partners love the new website!"

We had a great experience working with Alex and team. The team helped build our food brand's website from scratch. With our old website, we were not getting meetings with many regional or national partners. However, since the launch of our new website, we've been scheduling meetings weeks out with major national players. This has been a game-changer for the brand and our customers are just as excited about the product! We've been receiving glowing reviews from everyone who's seen the website and we expect sales to increase accordingly. YDM is perfect for folks who've just rebranded and are looking for a partner to work on their new website.

14/06/2021
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