"Poor after sales"

Ordered plastic grids and was delivered 4 of 5 boxes. This may have been DHLs fault, however several employees for IBRAN have failed to resolve the issue.
I have been trying to get a refund in order for the missing grids, but after 2 months of emails to employees who either leave the company or decide they don’t have the time or desire to help, I’m now fed up.
For what is something that is incredibly simple to sort out, you’ve wholly failed as a business.

"Purchased grids"

Purchased grids. Decent product but let down by poor packaging and DHL, who are as bad as it possible to be. It took 4 separate deliveries to get a small order of 23 grids.
To be fair to Ibran they replaced the damaged ones - but you have the hassle of emailing pics. It was a small order and a lot of hassle. Please change delivery company.

"The grids were a great price,delivered…"

The grids were a great price,delivered on time and perfect for the job. They were easy to fit together and also easy to cut down to size.

"I love these grids"

I love these grids. It was easy to order them on the web site and they were delivered promptly and efficiently. They are easy to lay and work a treat.
Great service and a great product

"Great product and easy to fit"

Great product and easy to fit, nice solid base and fast delivery thankyou

"Great product very happy with company…"

Great product very happy with company and excellent customer service. Would recommend the product & company

"Great experience"

Great experience, great product.

"Great product"

Great product. Easy to install and did a great job. Good communication through the ordering process and very prompt delivery. 👍

"Excellent stuff"

Excellent stuff, very well built and solid. Fast delivery.

"Excellent Product"

Great product delivered promptly and as agreed. Really easy to lay and use and we are delighted with the results