"Gorgeous scarf"

The products are so soft and beautiful

"I do like their products but they are…"

I do like their products but they are quite pricey for what one gets. The company claims to be size inclusive but whenever people request consideration for people who are not 5’7” the company either ignores the request or tells us to spend more money by getting things hemmed.

"Terrible quality and customer service"

Poor quality, terrible fit and worst of all terrible customer service. No returns whatsoever, even if the item is unwashed and unworn. They wont even allow you to exchange for a different size and rarely pick up the customer service line. Clearly this company does not care about quality or customer, only their profits.

"INCREDIBLE COMPANY"

INCREDIBLE COMPANY! The softest wraps and pieces. I want my entire wardrobe to be from Bleusalt! I had a great customer service experience as well. Extremely fast shipping.

"No customer service"

I agree with customer service being non existent. I purchased 8 2 yard wraps, 4 at a time as gifts. They put 2 wraps in each bag so each gift did not get the bag. Tried calling to ask about it, willing to purchase more and have received no response.

"Customer service is virtually non…"

Customer service is virtually non existent. My newly purchased scarf sheds terribly and I hoped to exchange it out for another product. I’ve left phone messages and emails and can’t get a response. No future orders for me.

"Bleusalt has mastered the marketing…"

Bleusalt has mastered the marketing game for their product. Claims of the sustainable un-cashmere leave you with and empty wallet and a subpar product. I personally ordered clothing and scarves. When they arrived the fit was great, but disappointed that the fabric snags and pills easily. After wearing only two times, fabric looks well used and unsightly. Additionally, the swing top and scarves edges are not finished, showing raw edges only stitched with a serger, very disappointing for a pricey product. Lastly, I wore the camel colored scarf with a black sweater, which was a huge mistake! My black sweater was destroyed by massive shedding and pilling that embedded in my sweater and was very difficult to remove. Even after two washes, the scarf cannot be worn without transfer shedding onto other clothing and coat. You have been for-warned, their products are a complete waste of money.

"The product is very nice but the…"

The product is very nice but the customer service is terrible. I purchased 3 items during one of their site wide promotions. I made 3 calls to customer and never got through to a person and never received a call back. I finally heard back after emailing. I wanted to exchange one item for another size and was told it was final sale because it was purchased on sale. After several emails i was offered a "one time courtesy" to return the item. I could re-order it, however, i would need to pay the shipping. When buying from a brand for the first time it is trial and error finding the right size (also the sizes are 1-6) despite the sizing guide. Overall nice product, but buyer beware when making a first time purchase.

"NICE SOFT SCARVES"

I love the softness, the color of the fabric, and the length of my scarves, but the seam ending could be better.

"Rude staff"

Rude! Don’t even try and express your real opinion about their product because they will come back and message you with rude remarks instead of acknowledging and telling you how they will try and improve. Product is low quality. Scarf is too stretchy and long. One wash, one wear. Not purchasing anything from this brand again. Difficult to contact customer service.