"Use somebody else "

Unfortunately I cannot wholeheartedly recommend Pestforce that deals with South East London region. I dealt with a person called Bob. I initially thought he was good on day 1 apart from appearing a day late but then quickly realised he wasn’t very thorough. I had previously seen mice in the kitchen; one had ran behind the washing machine and the other appeared on the kitchen surface which leaped down at the back of the cooker. I felt I was guiding him through basic things like glueing down the obviously loose skirting boards that mice had been travelling through. I was told initially that it might take 3 appointments but he said it would be rare as he was confident that he’d filled in the holes… I made it clear this needed to be handled in two appointments. Unfortunately this wasn’t the case as I then saw a mouse in the living room later on that day which was the day he picked up the bait on day 2. When he came back the next day he’d realised he had missed a hole in the cabinet under the sink which is something he should’ve checked first on day 1. He called this third visit a freebie but said the next one he would charge which I thought was quite disgraceful, as if he had done a thorough job in the first place. I.e look for and secure all possible exit points, there wouldn’t be a next one. Not very long after I saw another mouse going down the same original exit that he supposedly secured. I found him very inconsistent. He doesn’t do what he says he’s going to do. I was constantly chasing for updated reports. Admin was terrible. Communication wise, I found exhausting as he wouldn’t take responsibility.

I have given 2 stars instead of 1 as he did offer a refund which I received, even though he was given an option to keep the money and fix his mistake or return the money if he can’t fix the hole that he’d missed. He chose the latter. On communication it was agreed that he would arrive today to pick his bait etc but found out he had no intention of turning up even though he insisted on picking his stuff today.

All in all, he’s living on a different planet. Use somebody else. The refund doesn’t account for the stress I was put through on a shoddy job.

"A Conscientious Courteous Company The person who came to deal with our…"

The person who came to deal with our problem was patient with the cycle of the offending beast. He understood its movements and preferences and could see subtle signs of a recent visit.
He dealt with the problem immediately returning three times to check that all was well and then he came for another unscheduled visit just to make sure.

"Squirrel Invasion"

We had a really bad squirrel problem in our loft. Chuck & Jack were prompt & extremely thorough, calling back each week, removing 4 squirrels in total! The assessment of the roof was also included within the cost, so we could sort proofing going forward.

"I can’t recommend Malcolm enough to…"

I can’t recommend Malcolm enough to help with any pest problems you may have. He answered all my questions and solved my rat problem so effectively. He got my home pest-free in just a week!

"The trustworthy efficiency of this firm."

Feeling of trust engendering as John listened carefully and systematically went through the house with confident knowledge of the likely places the mouse/ mice were likely to be. He explained exactly what he was doing and ensured the complete safety of my dog. He returned exactly when he had arranged and checked for results. I would wholeheartedly recommend contacting John should you have a problem.

"Excellent communication & service"

Excellent communication, Ash arrives when promised and services are safe and effective

"Would recommend"

Prompt sevice, follow up visits were frequent. Got rid of the rat problem. Would recommend

"Excellent Service in eradicating pests!"

Excellent Service in eradicating pests!

Nathan came to our property to help get rid of some unwanted rodents.
His knowledge & expertise put our minds at rest & within a week the pests were gone completely.

Would highly recommend!

"Shane always does an excellent job"

Shane always does an excellent job. He is calm, professional and extremely competent. Highly recommended, we would not use anyone else.

"Pestforce diligently ensured that all…"

Pestforce diligently ensured that all possible rodent entry points to our property were sealed up - we’ve had no issues since. We wanted to deal with the issue humanely and sealing the entrances did the trick. Thank you.