Cosmo Cleaning

Home Services
badge Company profile claimed
17 reviews
Overall Rating
Customer Reviews about

Cosmo Cleaning

Write a review about www.cosmocleaning.co.uk
Show Reviews

Ms Mary Mccarthy

5.00/5.00

"Amazing results"

Nicky cleaned our bedroom carpets and stair and landing carpets this morning. They look as good as new. I will be getting him back for the rest of the house!
All set for Christmas!

08/12/2023

Georgia

5.00/5.00

"Such a good service"

Such a good service, they removed black mould from our bathroom and did a brilliant job. Would totally recommend them!

26/04/2019

Cleo

5.00/5.00

"Brilliant job"

Brilliant job. Very happy with result. Warm people that take pride in their work. Enjoying a mold free and clean place to live as an outcome of cosmo cleaners involvement. Huge thanks!

19/09/2018

Gloria Sherrington

5.00/5.00

"Great cleaning job"

Christo did a great job cleaning an impossibly stained carpet wth great results. Highly recommended. Many thanks, Gloria Sherrington

06/09/2018

Kaylee

1.00/5.00

"Do not use!!!"

Do not use this company! I paid £175 for a 1 bed/1 bathroom flat for an end of tenancy clean. The cleaners were there for 5 hours when it should have been 3, they could barely speak English so I couldn't get much out of them apart from "not finished yet", I even waited in my car for 2 hours towards the end as I was told it would be another half an hour. Complaining to the company all I get is excuse after excuse with no real reason as to why the property was left in such a state and keep offering to do a free re clean which is not required now as the landlord paid for an actual professional to finish off their dirty work. Not sure why they would offer a 72 hour guarantee re clean if they are such a professional company it should have been done properly the first time round. One of the cleaners sat in his van the majority of his time leaving just one cleaner to clean the flat. My landlord had sent me photo proof of the disgusting aftermath of the cleaners being there. I did not pay any additional costs for cleaning of walls, yet they had cleaned the walls without consent and not removed products which has now damaged the paint work, also not removing cleaning products from the oven which has also damaged it and been advised today that one of the hobs is now not working. My landlord has deducted £200 from my deposit due to this lack of work and damage. They refuse a refund, I even tried to be fair and asked for at least 50% instead of full but still refusing. They are not professional and my 3 year old niece would have done a better job!! Working for a high end business I was able to do a credit check on them, and with a result of 30% out of 100% that said enough to me! They are fraudulent and unfair and I can not advise enough to stay well clear of them! Dust was left on the window seal, skirt boards not cleaned, bathroom tiles not cleaned or radiators. Absolutely disgusting!! Their approach and the way they deal with complaints is extremely unprofessional and rude!!

29/03/2017

Sheriff Centre

5.00/5.00

"Excellent service, highly recommend."

High quality service, cleaned very stubborn stains on a well used carpet to look as good as new. Also gave a new lease of life to our chairs and sofa's, would use in the future and happy to recommend.

14/03/2017

Carol Sears

5.00/5.00

"Great service"

Our furniture looks almost like new , great service , good price and excellent results
Many thanks

23/02/2017

Sheila Mcgee

5.00/5.00

"Looks like a brand new suite"

I had my sofa and two chairs It absolutely like. Abrand spanking new suite. the worked really hard and was polite and really nice I would highly recommend him to clean your sofas be it leather or upholstery

19/01/2017

George Joy

5.00/5.00

"Great service"

Thorough cleaning, easy to reach and very helpful staff.

02/08/2016

Stephanie Miller

1.00/5.00

"Terrible cleaners, would never recommend, you couldn't even tell they had cleaned."

I urge you not to use Cosmo cleaners. We paid £110 for an end of tenancy clean on our 1 bed/1 bath apartment, the cleaner arrived with minimal products - 1 cloth and 1 spray. He could not speak English so I couldn't communicate with him. When we came to review the flat, there was a layer of dust on all skirting boards, light switches and around the edges of the carpet.
The extractor fan in the kitchen had marks all over it, and the sink was dirtier than how it was left. The was bits left all over the window sills and the Windows hadn't even been touched let alone cleaned. The bath had shoe marks all over it where he had stood!
When I rang to explain this had happened they agreed to send someone back this next morning to redo the flat - the same cleaner turned up and proceeded to make excuses as to why it was left like this, one of his excuses being he didn't have enough cleaning products and his Hoover wasn't very good!!!! He then said that he could only stay for 30mins-an hour - so NOT a full clean.
We have been refused a refund. Our tenants were moving in that afternoon so we had no choice but to welcome them to a dirty flat.
I am so disappointed in this company and feel that it is not a professional company and urge you not to give your money to them and to find a more certified company.

19/07/2016
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved