"Very easy to use"

Very easy to use. Makes investing in gold simpler than trying to deal with a balky financial advisor/gatekeeper. All the information I wanted was transparently available in the app. Easy, transparent, responsive.

"Simple and transparent way to acquire…"

Simple and transparent way to acquire gold. I love that fact that my gold holdings are liquid.

"The process of signing up and…"

The process of signing up and initiating my first purchase was quick and easy.

"Impressive"

Easy to open an account. Easy to download the user friendly app and to monitor your gold value. Lost a star as I haven't received my card yet.

"Responsiveness to my questions and…"

Responsiveness to my questions and concept.

"I’ve only recently set up the account…"

I’ve only recently set up the account so that’s all I can attest to at the moment. Fairly easy and straightforward programming that guides you through the process. Being able to track gold prices all in the same program is a nice convenience. Still waiting for my card to come in the mail and see where I can actually use it. I have a friend that has their cc and has difficulties with it not being accepted in the US. He’s from England so that may be his problem. Time will tell. Remaining optimistic at the moment.

"I must express my deep disappointment…"

I must express my deep disappointment and frustration with my recent experience. I am at a complete loss as to why my account was closed without any prior notice or explanation.

Such an approach is highly disturbing to me. I was taken aback with no forewarning, and was not provided any information as to what led to this or how I could address the issue, leaving me bewildered and helpless.

This should have been a basic courtesy to at least inform customers and provide an explanation before making such arbitrary decisions. This incident casts a serious doubt on the professionalism of the company.

Overall, I am greatly dissatisfied with the unexplained closure of my account. This experience has been horrid. I hope the company recognizes this problem and takes measures to rectify it, respecting us as consumers.

"Savings and liquidity with gold!"

Easy to use, card came in 7 days. Credit card with gold that grows in value. As fiat devalues, this provides savings and liquidity. Love the idea!

"Easy to set up"

Easy to set up and transaction was quick. Just getting started, so I don't have any expectations for how it will work going forward.

"The app on your phone is easy to use and learn."

My experience was great, I was able to do everything I needed to do in the app my self. From funding my USD wallet through setting up EFT with my bank, to purchasing gold in grams, to receiving updates on how my gold is performing. Everything that was promised I found that I was able to do. It has definitely met my expectations. Great company.