"Too much stuff "

I didn’t order all the things that came. I only ordered a make up. So I have decided to send it all back. I am 72 years old and just don’t use all those products. Please instruct on how to return.
Sincerely
Shirley Taylor

"I liked the makeup "

I liked the makeup , but the brush totally fell apart! It was all over me and the counter!

"Ì received òrder and missing primer…"

Ì received òrder and missing primer and makeup eraser spray and was told it would be mailed later and I thought I ordered lighter shade of foundation but I had medium and was told I could exchange it but would lose trial offer and I had nit open or broke seals on items and just said this was to much to deal with and requested to send all back I am sipping items back tomorrow and that was a waste to pay shipping and did not even use products I don't think I will do business with them again poor customer service and rep was rude as hell

"Light and easy to blend "

I'm not a big makeup wearer but wanted something for going out that was light and easy. I used 1 small spray where it covered half my face which was much less than I expected. It blends easily with the brush. I thoroughly enjoy these products

"It goes on light and non-cakey!"

It goes on light and non-cakey!

"I want to return it and get any refund"

I ordered this in error and called customer service. They canceled the autoship and refunded my money. Great company to work with and may try to this use these products in the future. Thank you for all of your quick responses and the ease with which you were to work with.

"They say you can trial their makeup and…"

They say you can trial their makeup and return for a refund, they will not acknowledge your request to return it, they will charge you for the shipment and continue to charge you for a subscription that you did not enroll in without sending you any product. Complete SCAM and makeup is awful!

"I tried the Luminess product they…"

I tried the Luminess product they sent to me. . I didn’t like them. I have older skin. Also there were no instructions as to if I should use a moisturizer. Nothing as to what I should do.Only some photos I tried the tutorial it was ok My face looked and felt dry looking. The advertising was very convincing though. It didn’t take away my fine lines. It enunciated them instead.
I washed my face at night too remove the makeup and my face was stinging. The ingredients are strong. Especially the thought that I was using Butane to distribute the product. All I could smell all day was that butane.
I will be calling the company for a full refund
This is my opinion. I’m sure the company has many satisfied customers. Unfortunately I am not one of them😘

"How can anyone cancel or return the item if your emails are so incomplete "

Where do we get information on returning the stuff I have not even used it

"I placed my order in December"

I placed my order in December. I didn’t receive it until January 9 then when I went to go use the brush, it fell apart make up seems to be good. I only used it once so far.