"My item was supposed to be here…"

My item was supposed to be here 20th-21st Oct hasn’t arrived so really disappointed as I wanted it by first thing Monday morning. As it’s a gift it’s a real shame they won’t get it until late. I wouldn’t have ordered it if I new it wouldn’t be here on time

"Candle smells lovely"

Candle smells lovely. Well packaged. Box could of been sealed.

"Beautiful candle"

Beautiful candle. I love th3 extra personalisation. Mike was quick and helpful with his response to my query and delivery was fast. Thank you.

"Going that extra mile - thank you"

This company went above & beyond with my order.
Delaying postage - in order for it to arrive nearer birthday date.
Changing posting address.
Generally bending over backwards to help.

"Absolutely stunning"

The communication was great about delivery and also the product was exactly how I wanted it and how it was described.

"Great product"

Great product, and quick - and safe - delivery!

"Very helpful,customer support excellent"

Very helpful,customer support excellent

"Never received order"

Ordered on the 7th July it’s now the 26th and had no reply when chasing order

"Lovely gift for my sister something…"

Lovely gift for my sister something totally different
Good value for the money

"The delivery was very quick considering…"

The delivery was very quick considering it was a personalised candle. The smell is amazing. Well done MK Trends 👏