SkyGeek
John
"Great Part Availability"
Great Part Availability ! Was able to service ELT cover gasket.
Cesar
"great customer service"
I ordered an aircraft timer. When it arrived it was apparent that it was defective. I contacted customer service regarding the problem.
They quickly replaced the defective item. I was impressed with the quick resolution to the problem.
Sam
"Shipment took too long..."
Items took almost 2 weeks to be delivered. Notwithstanding the inefficiencies of USPS these days, the delivery could have been quicker particularly given the sizable "shipping" fee for only two small siphon valves. Disappointing.
Rick
Warren
"Backordered item delays shipment on entire order"
Some materials were backordered. A week after my order, I received an email saying the entire order was to ship the following day. One week after this I follow up as I had not received my order. Apparently two items were still backordered and the rest of the order was still waiting on these parts which could be weeks out. Two weeks after my order, nothing had shipped! A phone call resolved it and the in-stock parts shipped. Almost three weeks to receive parts that were in stock when I ordered. This is a little frustrating and is not communicated clearly on the web site. Advice: do not order online but call and talk to a representative.
Consumer
"Terrible Customer Service"
The part I ordered ended up being on back order but it did not say that on the website. I’ve been grounded for two weeks waiting on simple engine mounts. When I contact SkyGeeks and asked them to ship them overnight once the parts came in I was told no. Still grounded and don’t have my parts. I will never buy from them again.
Kevin Dick
"Customer service is subpar"
Customer service is subpar. When I finally got a response via email to my question about a part they had listed, it didn't answer my question, which I thought very clear initially...so after days of awaiting that response, I responded back saying that they didn't answer my question and they responded they weren't technicians... All I was asking them do was verify the part number to the description...their part number and description didn't match the vendors...simple stuff, but since they aren't "technicians", apparently it's just too hard. I'll order from Wix or Wag Aero.
Frank
"I purchased the product and I’m still…"
I purchased the product and I’m still waiting for it due to covid it was back ordered that was about three weeks ago
Rj
"Fast and accurate service"
Fast and accurate service, great shipping times.
Will be buying from them often!
Definitely recommend them
The review was a PIA I do not recommend this!
Tim
"The products I needed Arrived quickly…"
The products I needed Arrived quickly and correctly.
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