"Overall a very good experience!"

Overall a very good experience with my order, even though it took a couple of tries to get it right. I was looking for a compass mount. Unfortunately, their website had the wrong part number associated with the photo of the compass mount. When I received the incorrect mount, It didn't take long to get it all sorted out, and I now have the compass mount I wanted in the first place.

"haven't received any response from customer support team."

I've contacted to SkyGeek customer support team for several times due to wrong commercial invoice issue.
(cost, item difference than order history)
nobody answered on the phone either. !!!

"Item hasn’t shipped since “2-months”"

Item hasn’t shipped since almost “two months” now despite online payment made. Initially website showed it will ship in 1-2 days which later showed 28-31 days. Now it’s almost 2 months and still no news.
Worst part is nobody even care to reply to emailsss or receive phone callsss.
“Highly risky company to deal with” BEWARE..!!!!

"Perfect professional and prompt"

Got here within 2 days and was exactly what we needed to finish the order. Perfect and to the standards required for our contract.

"Mil Spec items do not come with a lot…"

Mil Spec items do not come with a lot number to certify the mil-spec. In the past there was no issues in getting this number and unfortunately they no longer provide it.

"i am very happy to get this materials…"

i am very happy to get this materials with good condition.

"We received the items in good…"

We received the items in good condition. Thank you so much for the effort of your staff.

"Sent me the wrong part and want me to pay return shipping and a restocking fee"

I buy a lot of aircraft parts. I decided to try SkyGeek and placed a simple order with them for a part for the carburetor on my Lycoming engine. The package arrived but contained a part in a sealed bag that was not the part the corresponded to the part number. It wasn't close. The bag was marked with the correct part number. I called SkyGeek to try to sort things out because I suspected there was an error in their stock. Carmen, the customer service representative, asked me to send images of the part in the bag and a close-up of the bag. I explained that this part is needed to complete an annual inspection and that my airplane was out of service until I got the part, so I'd appreciate it if they checked their stock and send me the right part immediately. It is a $17 part, and their error, so I anticipated no problems. A few days later I got an email from Carmen. The email told me that I would get a refund if I sent the part back to them AT MY EXPENSE and PAID A RESTOCKING FEE. No mention that they were going to send me the correct part . . . Unbelievable.

"Terrible experience"

Terrible, very strange experience. I ordered some aviation oil, some CamGuard, and a bottle of bug remover. Over two weeks later I still had not received my order. I used the online form to send a message about it, but got no response. Finally I got a hold of someone and was told the order had never even been picked from the warehouse. I cancelled the order.

"Have not received my order #57486"

Have not received my order #57486. What gives?