Ruth Reid
"We booked a holiday to travel in…October 2020"
We booked a holiday to travel in October to Sri Lanka and India. We made the final payment in July...
Ian Clements
"Do not use this company"
We travelled on a package holiday to Brazil through Citrus in March. Partway through the holiday ou...
Bernard Gay
"Always very helpful customer service."
Always very helpful customer service....
Stephen Cassidy
"Awaiting refund"
We also are "in the queue". Very hard to get through on phone. We were offered a full credit but on...
Anne Lee
"Where am I in the queue???"
We had a trip to Peru booked for May/20 which of course was cancelled and like everyone else we’v...
Hazel Jacobs
"More and more refund delays"
We enjoyed our first trip with this company .so very disappointed when our trip to Brazil was cance...
Consumer
"Refund received eventually!"
Finally, after moving our holiday from March to November last year then have it cancelled in Octobe...
stephen worley
"My holiday refund…"
My holiday to Peru was booked at the beginning of February 2020 but was cancelled in early Septembe...
jena parker
"Citrus Holidays are thieves. Over 1 year since Citrus cancelled our cruise and no refund. They have stolen over $27,000"
OVER A YEAR LATER. CITRUS CANCELLED JUNE 2020 AND TODAY IS AUGUST 13, 2021. STILL NO REFUND. DO NOT...
mark godwin
"Citrus refuse to give our money back"
Citrus refuse to give our money back, when our holiday was cancelled 5 months ago.I am now forced t...
Ronald Reid
"Refunded today via NAT WEST chargeback but not without Citrus disputing at every stage. They even rang me to say they would refund me if I withdrew chargeback. I did not. Don't use."
Like others my Holiday to India was cancelled by Citrus in September 2020. They agreed full refund ...
