"Keep up the good work"

Keep up the good work

"Transactions"

Transactions/credit accounts weren't being active. Luna patiently walked me through the process to get working again, thank you!

"This is good"

This is good and there is lot of experience in this company

"I’m so happy to have this service"

I’m so happy to have this service. I’m so worried about cyber attacks.
You guys do a great job and I’d recommend to everyone to get this.
Terry Thompson

"I can be a "technically challenged"…"

I can be a "technically challenged" person. Your site is user friendly. I would never have signed up but my husband told me (he is NOT technically challenged) that I would really like it & he was right. I am very pleased!

"since I signed on"

since I signed on, I am happy with IdentityForce. no problems so far.
Thank you...

"Believe the bad reviews"

Edit: March 1st

Finally received a call. Representative said they will look into it, and send me an email once resolved. We’ll see. I did appreciate the call though, even though it took a week.
——————-


I recently signed up, and should have read and believed the warnings. The site is glitchy. I can’t connect my bank account, so it can be monitored. I’ve emailed customer service twice now, with no response; first email being sent on Monday, second yesterday morning.

If a site isn’t functional, and I can’t get anyone to respond, it’s doubtful that I should be able to trust the company to protect me.

Sickening. I regret signing up, and I want my money back.

Edit: March 1,2022:

One week from my original email, and still no response. IdentityForce requested info, through Trustpilot, after my original review. I provided my info and member ID, as there wasn’t a reference number. That was Friday morning. So they would have had Friday and Monday (if only counting weekdays) to contact me.

That didn’t happen, either.

Trustpilot: I have the emails, and I have proof of membership. I would like to show that this is a verified review, if you can let me know how to send the info.

"Glad to know we you are covering me."

Glad to know we you are covering me.

"Great service once we got someone to…"

Great service once we got someone to act ( 3 days) on my wife's Identity theft. Kaitlyn was the one who helped us clear up our problem, We extend our thanks to her. All their team members should be as helpful as she was.

"I am glad to have Identity Force’s…"

I am glad to have Identity Force’s protection. I rated 4 stars only because I had a hard time finding the section of my account information where I needed to edit some finances data. A more user-friendly website would be welcome, for seniors!