"no words"

ah ah, all the answers are copypaste from zoolz team... from lifetime account to closed account in a couple of months... what can I say? never trust to this company at all.

stay away, maybe your account will be closed without any reason...

"Worst experience possible. Scam"

First time they tried to force everyone to "upgrade" their paid lifetime accounts to just more expensive ones. And this time they just decided to cancel all the subscriptions. Worst experience possible. Scam

"Lifetime fraud. Lawsuit needed."

I will also be spending the next several weeks searching online to see if I can sign on to a class action lawsuit against this fraudulent company.

"Total bait and lie"

EDIT: Maybe this will help someone, they fooled me twice. So once your lifetime account gets cut off, they offer to upgrade you to business, without mentioning that removes all sharing functionality! The "upgrade" includes only cold storage, AKA files that you have to email them and then wait 3 days in order to ******* download.

Total bait and switch, they have tried several ways to get out of the life time subscriptions they sold and now are just ending them. Hoping i can do a credit card chargeback after all this time.

Oh sure they are discontinuing what I paid for... but conveniently for me I can maintain their service by upgrading to a "different" service that offers the same coverage.

"Not a trustworthy company"

Not a trustworthy company. They get you onboard by selling a lifetime deal and then close down the lifetime deal two years later. This is dishonest and seriously unethical. If they had closed the business down then I can accept these things happen, but they are still up and running. They have basically just taken the money, waited an appropriate amount of time and then closed what was the LIFETIME deal down. Serious dishonest and anyone who trusts them with their data has got to be nuts.

UPDATE: Zoolz did reply to my review and talked about refunds for anyone purchasing within the last 30 days. And that is how you know they are scammers. They sell people on lifetime deals with absolutely no plan on honoring it. They then just close down the service and reopen it under another brandname and rinse and repeat, i.e. they are serial scammers.

The only reason they refund for 30 days is that this is the law in most countries. If they didn't they'd be sued big time and they'd lose. These borderline fraudsters know how to play the game.

Read the many negative reviews about them all over the Internet and you will come to the conclusion that any positive ones are either fake, or have been posted by people who don't yet realise they're going to be scammed. That said, the vast majority all say the same thing, and that is that Zoolz is run by a bunch of people with VERY low business ethics.

Just to be clear, if they were closing the business down then I can totally understand these things happen and can accept that. But that isn't the case with Zoolz. They set up selling lifetime deals. Get the money and then close down the service - but keep all the money of course. Then they do it again under a different brand name.

Luckily, sites like Trustpilot help people to know who a reputable companies and who are not. Zoolz definitely is not. The problem is they have already set up other brand names and are now doing exactly the same scam. The message here is clear. Do NOT deal with Zoolz, or any of their there other brandnames. If you cannot trust them to honor their commitments then it is safe to say you cannot trust them with your data either.

"Zoolz Lifetime…"

My experience with Zoolz Lifetime subscription exactly the same....

Funny is the Zoozl Dashboard, where they say Lifetime ... expired.

Never again, do not trust this company.

"Rogue company - misleading and false claims"

Clearly the company does not know what the meaning of 'lifetime' is. Where was it stated that lifetime meant 3 years?
Any business customers will be well advised to stay clear as I'm sure they will break their promises sooner or later.
In December, I received the following reply to my question:
"Please note that we have made absolutely no changes or adjustments to your account that would stop either of the storage capacity or the lifetime duration of your account. Indeed, your account still has its original purchased capacity of Cloud storage space, your account will remain active for the length of time you wish to use it, and you are under absolutely no obligation to purchase the additional services we advertised."
I hope all the disgruntled customers will report this rogue company to Trading Standards as I will be doing.
And I'm sure they will make the retrieval of any data incredibly slow and painful.
Their rather pathetic copy & paste reply below does not address any issues raised by cheated and disgruntled customers.

"Effacement des comptes "A vie""

Effacement des comptes "A vie", c'est du vol ! Ne pas faire confiance dans cette entreprise

"🚨 FRAUD WARNING! 🚨"

➤ Zoolz & BigMIND 🌎 zoolz.com
➤ Polarbackup 🌎 polarbackup.com

The same marketing strategy, the same "LIFETIME" offers.

ALL LIFETIME OFFERS FROM THIS BRANDS ARE SCAM!

THEY USE "LIFETIME" unsecure word just to win so much user as possible. Sooner or later they blackmail you with your own backup datas. Either you buy a new business package or all your data will be deleted.

Avoid all products from this brands and stay safe!

"Scammed by fake lifetime offer"

Like many others on here, I'm a "lifetime" account holder who's just been informed that I have 15 days to recover all my backed up data before it's permanently deleted. I signed up over 3 years ago so don't seem to be eligible for a refund at all. This was clearly deliberately falsely advertised and mis-sold to me, and I will be seeking a full refund.