LUMINESS

Beauty & Well-being
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857 reviews
Overall Rating
Customer Reviews about

LUMINESS

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Christy H

5.00/5.00

"Great Customer Service"

The person I spoke with was very friendly, efficient and helpful. Solved my problem in just a few minutes.

21/01/2025

Lynne

1.00/5.00

"The smell of chemicals are awful!"

The smell of chemicals when they are sprayed on the brush is overwhelming and makes me feel sick. This certainly cannot be good going on the skin either.

21/01/2025

Melody Tautolo

3.00/5.00

"Great product. SUPER HIGH cost. "

The cost is out of my price range. I do like the satin finish, and the hydration drops. I’ve noticed a significant difference in just using the hydration drops. The color matches me very well but the foundation to build onto is just a smidge too orangey for me.

21/01/2025

Jamie D. Simp

3.00/5.00

"The product isn't what I expected"

The product isn't what I expected. The coverage is not very good. Disappointing.

21/01/2025

Angela Andrews

1.00/5.00

"They sent me way more than I ordered…"

They sent me way more than I ordered put me on a subscription plan that charged me every month for makeup that I didn't even order and didn't tell me that they were doing it until I tried to send it back and seeing how much money I owed them

21/01/2025

Teri Stevens-Pruitt

4.00/5.00

"My order arrived late on 1/16/25"

My order arrived late on 1/16/25

20/01/2025

Carrie Hartman

1.00/5.00

"Not loving the products"

Not loving the products

20/01/2025

Rachael Carrier

2.00/5.00

"Surprise charges, expensive product "

I wasn’t emailed a receipt with a total cost, I received charges that were outrageous and not one, but two of them. My order was supposed to be discounted and I was charged over $230! I was also automatically set up for reoccurring delivery and charges. Communication needs to be improved, along with invoicing.

19/01/2025

Linda G Friedel

1.00/5.00

"You can improve your company by…COMUNICATING WITH YOUR CUSTOMERS!!!"

You can improve your company by answering your phone!!!
I've been trying to contact you for a RA# to return the product. You will ot answer, only the recording which is of no help at all!
Also, you don't answer your chat either!
How can I return this ???????

17/01/2025

Wanda N Marc Chapman-Jackson

1.00/5.00

"Never received my order"

Never received my order

16/01/2025
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