"I tried multiple things to resolve my…"

I tried multiple things to resolve my issue without success. I luckily stumbled on to Solve IQ and had one of the tech assistants. After some somewhat complex manipulation of my desktop my issue was resolved completely on a remote access platform. Thank you so much for your help.

"HP Designjet 500 Plotter Issues"

I have been trying to get my older HP Designjet 500 working for quite sometime. I was told that it would not work with Windows 10. The tech solved my issue in a very short while and now my plotter works great. I am impressed with the solutions that Solve IQ gave me. Thanks.

"Service request"

The technician's name was David. He got on board and handled my scanner issue. He took care of it and I am truly appreciative of his performance and professionalism.

"David was very helpful in getting my…"

David was very helpful in getting my computer up and running. I am very excited to see how it works now

"Very happy with the system and support"

Very happy with the system and support: fast and good work. In a business you need fast, good and reliability! This scanning has it all. Great job and service!

"Excellent service on troubleshooting…"

Excellent service on troubleshooting the issue of my HP printer.

"In updating my software"

In updating my software, my touchpad was disconnected. It was resolved very quickly and easily with the help of tech support.

"Saved from a sinking ship!!"

I had reached an impasse while attempting to connect a new printer to my PC. Mr. Anderson was extremely courteous, patient, knowledgeable, skillful and efficient. He was especially patient and had to retry things due to mistakes I had made previously on my PC. he was the best!

"Fantastic group of I.T. experts!"

This company has a lot of knowledge as well as integrity. It's been a great experience to know these folks have my back! They have expertly fixed a couple of serious issues with my PC and laptop in the first couple of months that I signed on with their service.

"Courteous with a feeling of professionalism."

The tech care was fast and most understandable. I am leaving happy and satisfied with HP....The attention was individual and presented in a way to be understood. My thanks to you folks for a positive experience